Relationship Manager - Retail Housing Loan Sales

Tata Capital Finance Ltd; Chennai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Tata Capital Finance Ltd in Chennai is seeking a Relationship Manager to drive housing loan sales through direct channels, build strong client relationships and lead a sales team.

You will work with customers, channel partners and builders, coordinate with internal teams, and travel as needed to achieve targets and expand the business.

Qualifications

• Graduate degree is required.
• Masters/Postgraduate qualification preferred.
• Willingness to travel as needed.

Responsibilities

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals.
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business.
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business.
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
• Sales Planning and Team Management
• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area.
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies.
• Industry & Governance
• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies.
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Skills

Sales

Relationship management

Channel sales

Education

Graduate

Masters or PG preferred

Job description

Relationship Manager - Retail Sales - Housing - EM - AFH - Direct Channel - Sales - Chennai - Tamabaram - JM

Job Dimensions: Responsible for handling team: No Roles reporting into this role (Direct/Indirect): Contact or Interaction with: 1) Customers 2) Channel Partners & Vendors 3) Builders 4) Internal Sales team. Travel Required: Yes. Position Type: Full time. Process Owner: 1. Sales.

Job Purpose

To drive sales and ensure business targets are achieved. To build strong relationships with prospective clients so as to ensure business continuity.

Responsibilities

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals.
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business.
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business.
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
• Sales Planning and Team Management
• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area.
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies.
• Industry & Governance
• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies.
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Job Qualifications

• Graduate : Yes
• Masters/Postgraduate: Preferred