Relationship Manager - Retail Sales - DSA Channel - Housing - EM - Sales - Gwalior - Athena - J Grades

Tata Capital; India; On-site; INR 1,200,000 - 2,300,000; Full time

Job summary

Tata Capital is seeking a Sales & Business Leader to aggressively drive home loan sales, cross-sell products, and deepen client relationships. You will retain and expand the customer base via DSA networks and builders, maximize APFs, and ensure smooth file processing from login to disbursement with internal teams.

You will also plan sales activities, mentor relationship managers, and monitor market trends to stay ahead.

Qualifications

• Graduate or postgraduate degree required.
• Experience in sales or financial services is preferred.

Responsibilities

• Aggressively drive the sales numbers and achieve business targets for home loans and cross-selling while upgrading client relationships.
• Retain and expand customer base for home loans and LAP channel to secure repeat business or referrals.
• Maximize sales through DSA networks by managing connector and builder relationships.
• Develop and maintain strong liaisons with clients for repeat business or referrals.
• Maximize APFs and increase penetration in approved APF projects.
• Identify new builder/channel relationships to penetrate new markets and grow business.
• Ensure files are processed from login to disbursement with Operations and Credit.
• Optimize team productivity by managing relationship managers to meet targets and profitability.
• Align with the team on on-ground lead generation activities.
• Lead and supervise relationship managers for growth through training and deployment strategies.
• Stay updated on market trends and competitor intelligence to shape sales strategies.
• Provide feedback to central product and policy teams based on market insights.
• Ensure compliance with Audit/NHB regulations and internal processes.

Education

Graduate, Masters/Postgraduate

Job description

Job Description

Sales Process Management

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the companys base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications: Graduate, Masters/Postgraduate