Relationship Manager - Affordable HL

IDFC FIRST Bank; Akola District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

IDFC FIRST Bank is seeking a Relationship Manager for the Affordable HL segment to manage end-to-end client relationships and drive mortgage-related sales. You will focus on long-term retention and growth within an affordable mortgage portfolio, ensuring high standards of service and regulatory compliance.

The role involves cross-functional collaboration to capitalize on cross-selling opportunities and strengthen market expansion with a customer-centric approach.

Qualifications

• Graduate with 5-10 years of relevant experience in relationship management or sales.
• Experience in affordable mortgage domain is preferred.

Responsibilities

• Deliver excellent client service with focus on retention and long-term relationships.
• Drive product sales and acquire new clients to support growth and market expansion.
• Uphold regulatory and compliance standards in customer interactions.
• Collaborate across business verticals to identify cross-selling opportunities.

Skills

Customer service

Relationship Mgmt

Cross-selling

Education

Graduate

Job description

Job Requirements

Role/ Job Title:

Relationship Manager-Affordable HL

Function/ Department:

Affordable Mortgage Loans.

Job Purpose:

'

Roles & Responsibilities:

• To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
• Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.

Secondary Responsibilities:

• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
• Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Qualifications:

Graduate

Years of Experience:

5-10 Years