Relationship Manager

PeopleStrong; West Bengal; On-site; INR 350,000 - 700,000; Full time

Job summary

Muthoot FinCorp Limited is seeking a Relationship Manager in India to handle relationship building and business development within secured and unsecured lending. The role focuses on sourcing new opportunities from the open market and connectors while complying with regulatory norms and local language requirements.

The successful candidate will nurture relationships with referral partners, manage micro market growth, and coordinate with internal departments to ensure quality portfolios and

Qualifications

• 3+ years experience in similar industry.
• Experience in relationship management and business development.
• Knowledge of lending products and processes.
• Ability to source business from open market and connectors.

Responsibilities

• Drive business growth by identifying new opportunities, developing relationships with key stakeholders.
• Source and empanel new connectors on every month.
• Find new micro markets and empanel good quality referral partners to scale up Micro LAP business.
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationships with the Referral Partners and Connectors

Skills

Excellent communication

Local language proficiency

Understanding of local market

Mortgage loans knowledge

Regulatory compliance knowledge

Collaboration with partners

Job description

Administrative Reporting: Branch Business Manager

Functional Reporting: Branch Business Manager

Job Purpose:

• The primary responsibility of the Relationship Manager is to source business from the open market and connectors to achieve business targets as per the organizational goal.

ROLE SPECIFICATION

Role Title

Relationship Manager

Employee Interviewed

Reports To

Branch Business Manager

Company

Muthoot FinCorp Limited

Function/Department

Secured & Unsecured Lending Business

Johnson & Parthasarthi

Approved By (Immediate Superior)

11 th Dec’24

ROLE SUMMARY

Relationship Manager will be responsible for maintaining quality portfolios across all the processing centers. RO needs to follow all necessary regulatory requirements and compliance. This role requires communication skills in the local language.

ORGANIZATIONAL CHART

KEY RESPONSIBILITIES

Business Development

Drive business growth by identifying new business opportunities, developing relationships with key stakeholders.

He needs to source and empanel new connectors on every month

To find new micro markets and empanel good quality referral partners to scale up Micro LAP business.

Work in the Area assigned by the Branch Business Manager and generate leads

Cold Calling to the potential customer base to generate business

Daily Sales Calls as per the Plan submitted to BBM

To find, nurture and develop excellent relationships with the Referral Partners and Connectors

KEY CHALLENGES

• Technology

KEY DECISIONS TAKEN

NIL

KEY INTERACTIONS

Internal Stakeholders

External Stakeholders

• Credit
• Legal
• Technical
• Operations
• Customers
• Connectors
• External Legal team
• TEAL
• MAATRUM (legal & technical)

KEY ROLE DIMENSIONS

Geographical Coverage-

No of Direct Reportees-

Total Team Size -

50 to 100 KM

Nill

Nill

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Good communication, including local language and interpersonal skills.
• Good understanding of the local geographical market.
• Knowledge of business mortgage loans, products, processes, and regulations
• Knowledge upgrading on latest regulatory norms.
• Good in collaboration with internal & external partners.

EDUCATION / EXPERIENCE

Nature of Experience: 3+ Years experience in similar industry.