Relationship Manager

Varthana; Tirunelveli, Madurai District; On-site; INR 1,200,000 - 2,500,000; Full time

Job summary

Varthana in India seeks a Branch Manager to drive all business development activities, manage revenue and costs, and run the branch as a profit center. You will recruit and lead a sales team to service the catchment area and ensure loan processing within the defined turnaround time.

The role requires visiting spoke locations, regular travel within the city, and building lasting relationships with customers while delivering beyond-loan initiatives and managing delinquencies.

Qualifications

• Post Graduation from a reputed institution.
• 5-7 years of experience in Retail / SME Sales / Financial Services / Education / MFI / Mortgages / SME loans / Insurance.
• Team player with ability to appreciate other peoples perspectives.
• Influential communication skills and self-motivation.
• Willing to travel within the city and holding a valid driving license.

Responsibilities

• Sales Management: Visiting schools and other educational institutions for generating leads for student loans and achieving disbursement targets in numbers, volumes & productivity.
• Marketing Management: Planning and executing marketing campaigns for beyond loan products and generating revenue out of them.
• Relationship Management: Building a solid relationship with customers with the help of loan products and beyond loan initiatives.
• Delinquency Management: Ensuring zero delinquencies for the portfolio by timely and effective collections.

Skills

Team leadership

Influential communication

Self-motivation

Independent work

Team player

Education

Post Graduation from a reputed institution

Job description

Varthana is looking for Branch Managers who will be driving all business development activities and will be responsible for revenue generation, cost management, delinquency control, and running the branch as a profit center. The candidate will be recruiting and driving a motivated sales team so as to effectively service the catchment area and ensure that loans are processed within the defined turnaround time. The Branch Manager will also be responsible for servicing all the customer requirements and building a long-lasting relationship with them.

Key Role Deliverables

Sales Management: Visiting schools and other educational institutions for generating leads for student loans and achieving disbursement targets in numbers, volumes & productivity Timely execution of all sales activities, leads, campaigns, referrals & any self-generated leads

Marketing Management: Planning, and executing marketing campaigns for beyond loan products and generating revenue out of them Working on activities in building a brand image for the company

Relationship Management: Building a solid relationship with customers with the help of loan products and beyond loan initiatives

Delinquency Management: Ensuring zero delinquencies for the portfolio by timely and effective collections

The job would require visiting spoke locations for business development; so, regular road travel will be very much a part of the routine.

Preferred candidate profile

• Minimum Education Qualification: Post Graduation from a reputed institution
• 5-7 years of experience in Retail / SME Sales / Financial Services / Education / MFI / Mortgages / SME loans / Insurance Industry
• Team player and ability to appreciate other peoples perspectives
• Influential communication skills
• Self-motivated and able to work independently

Willing to travel within the city and holding a valid driving license