Relationship Manager

The Real Estate Mall; Pune District; On-site; INR 500,000 - 800,000; Full time

Job summary

The Real Estate Mall Pvt. Ltd is seeking a Relationship Manager to work full-time on-site in Pune, primarily at Kharadi and Baner.

You will build and maintain strong relationships with prospective and existing clients, understand their property requirements, and provide suitable real estate options. Day-to-day tasks include client meetings, property visits, follow-ups, and coordinating with internal teams and developers.

Qualifications

• Strong client relationship management abilities, including active listening, needs assessment, and follow-through on commitments.
• Effective communication and interpersonal skills to interact with diverse customers and stakeholders in person and over phone/email.
• Basic sales and negotiation skills, with the ability to explain property features, address objections, and support deal closure.
• Comfort with on-site work involving frequent property visits in Pune City and flexibility to work extended hours when required.
• Ability to maintain organized records of leads, meetings, and transactions using CRM tools or basic office software.
• Prior experience in real estate, financial services, or other client-facing roles is preferred but not mandatory.
• Minimum educational qualification of a bachelor's degree or equivalent; additional training in sales or real estate is an advantage.
• Professional, ethical approach to client service and a strong drive to meet targets while building long-term relationships.

Responsibilities

• Conduct client meetings to understand property requirements and present suitable options.
• Perform property visits and follow-ups to move deals toward closure.
• Coordinate with internal teams and developers to align client needs with available offerings.
• Support clients throughout the sales cycle from initial inquiry to closure, ensuring satisfaction.
• Maintain a pipeline of leads and accurate records of interactions and deals.
• Contribute to achieving sales and service goals while upholding high customer satisfaction.

Skills

Relationship management

Communication skills

Sales negotiation

CRM usage

On-site work

Record-keeping

Client-facing exp

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

Company Description

TREM - The Real Estate Mall Pvt. Ltd. is a real estate company focused on providing property buyers and investors with end-to-end advisory and transaction support. The organization aims to simplify the property search and buying experience through professional guidance, transparent processes, and customer-centric services. Team members collaborate closely with clients, developers, and other stakeholders to help customers make informed decisions. The company values integrity, long-term relationships, and a consultative approach to real estate solutions, offering opportunities for growth for professionals interested in client-facing roles.

Role Description

The Relationship Manager will work full time on-site in Pune City, primarily at the Kharadi and Baner locations. The role involves building and maintaining strong relationships with prospective and existing clients, understanding their property requirements, and providing suitable real estate options. Day-to-day responsibilities include conducting client meetings, property visits, and follow-ups, coordinating with internal teams and developers, and supporting clients throughout the sales cycle from initial inquiry to closure. The Relationship Manager will manage a pipeline of leads, maintain accurate records of interactions and deals, and contribute to achieving sales and service goals while ensuring a high level of customer satisfaction.

Qualifications

• Strong client relationship management abilities, including active listening, needs assessment, and follow-through on commitments.
• Effective communication and interpersonal skills to interact with diverse customers and stakeholders in person and over phone/email.
• Basic sales and negotiation skills, with the ability to explain property features, address objections, and support deal closure.
• Comfort with on-site work involving frequent property visits in Pune City and flexibility to work extended hours when required.
• Ability to maintain organized records of leads, meetings, and transactions using CRM tools or basic office software.
• Prior experience in real estate, financial services, or other client-facing roles is preferred but not mandatory.
• Minimum educational qualification of a bachelor's degree or equivalent; additional training in sales or real estate is an advantage.
• Professional, ethical approach to client service and a strong drive to meet targets while building long-term relationships.