Relationship Manager

Impact Hr N Km Solutions; Nashik District; On-site; INR 400,000 - 800,000; Full time

Job summary

Impact Hr N Km Solutions in Nashik is seeking a seasoned sales professional to develop and maintain relationships with existing and potential clients. You will understand customer requirements and recommend suitable products or services, and act as the main point of contact for inquiries.

The role focuses on achieving sales, revenue, and customer retention targets, coordinating with internal teams, and identifying opportunities for cross-selling in the BFSI sector.

Qualifications

• 5–10 years of experience in sales and business development.
• Experience with BFSI domain is preferred.
• Strong client relationship and account management skills.

Responsibilities

• Develop and maintain strong relationships with existing and potential clients.
• Understand customer requirements and recommend suitable products or services.
• Manage client accounts and ensure high levels of customer satisfaction.
• Act as the primary point of contact for client inquiries, concerns, and service requests.
• Identify opportunities for cross-selling and upselling products and services.
• Achieve assigned sales, revenue, and customer retention targets.
• Coordinate with internal departments to resolve customer issues promptly.
• Monitor market trends and competitor activities to identify business opportunities.
• Prepare client reports, business reviews, and account performance updates.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Skills

Customer Relationship

Customer Service

BFSI

Interpersonal Skills

HNI Acquisition

Negotiation Skills

Team Management Skills

Job description

Key Responsibilities

• Develop and maintain strong relationships with existing and potential clients.
• Understand customer requirements and recommend suitable products or services.
• Manage client accounts and ensure high levels of customer satisfaction.
• Act as the primary point of contact for client inquiries, concerns, and service requests.
• Identify opportunities for cross-selling and upselling products and services.
• Achieve assigned sales, revenue, and customer retention targets.
• Coordinate with internal departments to resolve customer issues promptly.
• Monitor market trends and competitor activities to identify business opportunities.
• Prepare client reports, business reviews, and account performance updates.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Experience 5 - 10 Years Salary 4 Lac To 8 Lac P.A.

Industry: Sales & Marketing / Business Development / Telecaller

Key Skills

• Customer Relationship
• Customer Service
• BFSI
• Interpersonal Skills
• HNI Acquisition
• Negotiation Skills
• Team Management Skills