RELATIONSHIP MANAGER

Muthoot Fincorp Ltd.; Munger; Presencial; INR 180.000 - 320.000; Jornada completa

Descripción de la vacante

Muthoot Fincorp Ltd. in Munger, Bihar, is seeking a field sales professional to drive customer acquisition through business development, lead generation, and doorstep service. You will work with branch leadership to expand micro markets and empanel high-quality referral partners.

You will activate referral partners, support end-to-end loan processing, and cross-sell insurance to loan customers while representing the brand in the assigned area.

Formación

• Must demonstrate strong presentation skills.
• Excellent relationship building and stakeholder management.
• Good process knowledge and orientation.
• Experience in cross selling / upselling.
• Solid business development experience.
• Fluent in local language and English.

Responsabilidades

• Identify micro markets and empanel referral partners to scale Micro LAP and Gold-backed loans.
• Generate leads through cold calling of potential customers.
• Make daily sales calls as per BBM plan.
• Nurture and develop relationships with referral partners.
• Provide doorstep service to customers and support end-to-end loan processing.

Conocimientos

Presentation skills

Relationship building

Process knowledge

Cross selling

Business development

Communication skills

Descripción del empleo

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors

Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business

• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English