RELATIONSHIP OFFICER

Muthoot Fincorp; Medak; Sur place; INR 279 000 - 502 000; Plein temps

Résumé du poste

Muthoot Fincorp Ltd. is seeking a field sales professional to drive customer acquisition in assigned markets.

You will identify micro markets, empanel referral partners, and generate leads for Micro LAP and gold-backed secured loans (Suvarna). Role involves door-to-door service, cold calling, daily sales calls, nurturing relationships with referral partners, and acting as the bridge between customers and the branch to support end-to-end loan processing.

Qualifications

• Strong presentation skills.
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English

Responsabilités

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna).
• Work in the Area assigned by the Branch Business Manager and generate leads.
• Cold Calling to the potential customer base to generate business.
• Daily Sales Calls as per the Plan submitted to BBM.
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors.
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business.
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager.
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch.
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Connaissances

Sales

Relationship building

Cold calling

Cross selling

Description du poste

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors

Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business

• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English