RELATIONSHIP MANAGER

Muthoot Fincorp Ltd.; Karaikudi; On-site; INR 360,000 - 480,000; Full time

Job summary

Muthoot Fincorp Ltd. seeks a field sales professional to drive customer acquisition through new micro markets and a strong referral network. You will empanel quality partners, generate leads, and manage end-to-end loan processing, including cross-selling insurance products.

The role demands doorstep service and active market presence to grow business. You will work under the Branch Business Manager, nurture relationships with partners, and ensure excellent customer experience from initial

Qualifications

• Strong presentation skills to pitch products and services.
• Excellent relationship building with partners and customers.
• Effective stakeholder management across teams and partners.
• Solid process knowledge and orientation for efficient workflows.
• Ability to cross-sell and upsell financial products.
• Proven business development capability in field sales.
• Proficient communication in local language and English.

Responsibilities

• Deliver on Customer Acquisition through business development.
• Find new micro markets and empanel referral partners to scale up Micro LAP and Gold backed secured loans.
• Work in the area assigned by the Branch Business Manager and generate leads.
• Cold calling to potential customer base to generate business.
• Daily sales calls as per plan submitted to BBM.
• Nurture and develop relationships with Referral Partners / Connectors.
• Activate Referral Partners for new business and manage the customer journey end-to-end.
• Cross-sell Insurance to loan customers to safeguard assets, health and life.
• Be the face of Muthoot Fincorp in the assigned area.

Skills

Strong presentation skills

Relationship Building

Stake holder Management

Process Knowledge/ Orientation

Cross Selling / Upselling Skills

Business Development

Communication Skills – Proficiency in

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English