RELATIONSHIP MANAGER

Muthoot Fincorp Ltd.; Karimnagar; On-site; INR 250,000 - 400,000; Full time

Job summary

Muthoot Fincorp Ltd. in Karimnagar invites a dynamic Business Development Executive to drive customer acquisition and build a network of referral partners for Micro LAP and gold-backed loans. The role covers market scouting, lead generation, and doorstep service for customers.

Responsibilities include nurturing partnerships, end-to-end loan processing support, and responsible cross-selling of insurance to protect customers’ assets and wellbeing.

Qualifications

• Strong presentation and communication abilities.
• Proven relationship management with referral partners.
• Good process orientation and ability to follow policies.
• Experience in cross selling and upselling.
• Demonstrated business development and lead-generation skills.
• Fluent in local language and English.

Responsibilities

• Find new micro markets and empanel referral partners to scale up Micro LAP and gold-backed loans.
• Work in the area assigned and generate leads; cold call potential customers.
• Provide doorstep service and support end-to-end loan processing.
• Act as bridge between customers and the branch; nurture referrals.
• Cross-sell insurance to loan customers and manage collections in the soft bucket.

Skills

Presentation skills

Relationship management

Process orientation

Cross selling / upselling

Business development

Communication skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors

Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business

• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English