Relationship Manager

Vashi Integrated Solutions; Lucknow; On-site; INR 300,000 - 600,000; Full time

Job summary

Vashi Integrated Solutions in Lucknow seeks a Store Manager to lead a team spanning relationship management, inside sales and warehouse operations, coordinating daily activities to hit targets.

You will ensure excellent customer experience and conversion, maintain store inventory and displays, optimize costs, and drive monthly and yearly revenue with high fulfillment rates and availability above 90%.

This hands-on leadership role requires driving performance and teamwork at store level.

Responsibilities

• Manage team (relationship + inside sales + warehouse)
• Ensure customer experience and conversion
• Maintain store inventory and display
• Achieve Monthly and Yearly revenue at store level
• Daily order fulfillment to be kept at 100%
• Manage and Achieve targets of team (RM + IS + WH)
• Customer Satisfaction (NPS to Improve)
• Availability score to be kept above 90%
• Manage Store cost (operational cost & Inventory control) at optimised level.

Job description

• Manage team (relationship + inside sales + warehouse)
• Ensure customer experience and conversion
• Maintain store inventory and display

KRA:-

• Achieve Monthly and Yearly revenue at store level
• Daily order fulfillment to be kept at 100%
• Manage and Achieve targets of team (RM + IS + WH)
• Customer Satisfaction (NPS to Improve)
• Availability score to be kept above 90%
• Manage Store cost (operational cost & Inventory control) at optimised level.