Relationship Manager

Utkarsh Small Finance Bank; Indore District, Nagpur District, Raipur; On-site; INR 360,000 - 600,000; Full time

Job summary

Utkarsh Small Finance Bank invites a Field Officer to source LAP clients in line with the business plan and ensure proper loan documentation. You will monitor utilization, respond to customer queries, and aim for zero defaults in recovery while maintaining service quality.

The role requires a graduate in any stream, below 34 years, and a track record of stability and incentive earning. Join within 30 days.

Qualifications

• Educational Qual - Graduate in any stream
• Age - Should be below 34 years of age.
• Stability - Should be stable in one organization & same product for at least 1 year
• Incentive - Should be earning business incentive at least 4-5 months in a year
• Should be meeting 6-7 DSA/connector daily
• Should be doing activities like 200+ pamphlet distribution and /or 30 cold calls daily (shop to shop)
• Should have done rate of interest of 11-14% in MSME (LAP)
• Should be log-in 7-8 files every month, disbursing at least 1 file every month.
• Is looking for career and 3 years + and just not a job since we are bank
• At Utkarsh we give good incentive and also have good credit policy
• Language - speaks at least English or Hindi fluently
• Adherence to work ethics, no past fraud, not asked by any company to leave the job
• Can join within 30 days

Responsibilities

• To source the lap clients in line with the business plan
• To create & maintain the strict discpline & ensure zero default in recovery
• To source & monitor the loan portfolio - conduct loan utilization checks and regular monitoring visits.
• To understand the customers need and respond to customer queries & issues to ensure customer satisfaction
• Completion of Loan contract by explaining provisions to the applicants and ensuring the proper documentation.

Skills

Graduate

English Proficiency

Hindi Proficiency

Customer interactions

Daily outreach

Education

Graduate in any stream

Job description

Role & responsibilities :

To source the lap clients in line with the business plan

To create & maintain the strict discpline & ensure zero default in recovery

To source & monitor the loan portfolio - conduct loan utilization checks and regular monitoring visits.

To understand the customers need and respond to customer queries & issues to ensure customer satisfaction

Completion of Loan contract by explaining provisions to the applicants and ensuring the proper documentation.

Preferred candidate profiles :

• Educational Qual - Graduate in any stream
• Age - Should be below 34 years of age.
• Stability - Should be stable in one organization & same product for at least 1 year
• Incentive - Should be earning business incentive at least 4-5 months in a year
• Should be meeting 6-7 DSA/connector daily
• Should be doing activities like 200+ pamphlet distribution and /or 30 cold calls daily (shop to shop)
• Should have done rate of interest of 11-14% in MSME (LAP)
• Should be log-in 7-8 files every month, disbursing at least 1 file every month.
• Is looking for career and 3 years + and just not a job since we are bank
• At Utkarsh we give good incentive and also have good credit policy
• Language - speaks at least English or Hindi fluently
• Adherence to work ethics, no past fraud, not asked by any company to leave the job
• Can join within 30 days