Walk-in | Relationship Officer

Utkarsh Small Finance Bank; Navi Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Utkarsh Small Finance Bank in Navi Mumbai is recruiting a Relationship Officer for the West Zone. You will source LAP and housing loan clients, monitor the loan portfolio and ensure disciplined recovery with proper documentation.

The ideal candidate is a graduate below 34, with 1+ year in the same product, strong English or Hindi, and a readiness to join within 30 days, performing daily outreach such as DSA/connector activities and participating in walk-in drives.

Qualifications

• Graduate in any stream.
• Age below 34 years (refer TA policy).
• Stability in one organization & same product for at least 1 year.
• Incentive earnings of at least 4-5 months in a year.
• Should be meeting 6-7 DSA/connector daily.
• Should perform 200+ pamphlet distribution and/or 30 cold calls daily.
• Rate of interest of 11-14% in MSME (LAP).
• Log in 7-8 files every month and disburse at least 1 file monthly.
• Career-oriented and not just a job.
• Good incentive and credit policy.
• Language - English or Hindi fluency.
• Adherence to work ethics; no past fraud; not asked to leave job.
• Can join within 30 days.

Responsibilities

• Source LAP and housing loan clients per business plan.
• Maintain discipline and ensure zero default in recovery.
• Source and monitor loan portfolio; conduct utilization checks and regular visits.
• Understand customer needs and respond to queries to ensure satisfaction.
• Explain loan provisions and ensure proper documentation for loan contracts.

Skills

Fluent English or Hindi

Education

Graduate in any stream

Job description

Role & responsibilities

To source the lap clients in line with the business plan. To create & maintain the strict Discipline & ensure zero default in recovery To source & monitor the loan portfolio - conduct loan utilization checks and regular monitoring visits. To understand the customers need and respond to customer queries & issues to ensure customer satisfaction Completion of Loan contract by explaining provisions to the applicants and ensuring the proper documentation.

Location Address & Date & Timing for Walk in Drive :-

Date & Timing : Nov 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25

Timing: 9 : 30 to 5 : 30 PM

Mode of Interview :- Walk In Drive

Carry Material : A Copy of Resume

Product Reference : MSME / LAP Product & Housing Loan

Please ensure to check below points while assessing candidates for Relationship Officer role - West Zone.

• Educational Qual - Graduate in any stream
• Age - Should be below 34 years of age (refer TA policy - 30 Years - Exe, 32 Years - Sr. Exe, 34 Years - AM I). Avoid candidate above 36 Years for RO / SRO.
• Stability - Should be stable in one organization & same product for at least 1 year
• Incentive - Should be earning business incentive at least 4-5 months in a year
• Should be meeting 6-7 DSA/connector daily
• Should be doing activities like 200+ pamphlet distribution and /or 30 cold calls daily (shop to shop)
• Should have done rate of interest of 11-14% in MSME (LAP)
• Should be log-in 7-8 files every month, disbursing at least 1 file every month.
• Is looking for career and 3 years + and just not a job since we are bank
• At Utkarsh we give good incentive and also have good credit policy
• Language - speaks at least English or Hindi fluently
• Adherence to work ethics, no past fraud, not asked by any company to leave the job
• Can join within 30 day