Relationship Manager

Glidance Consulting; Ernakulam; On-site; INR 279,000 - 390,600; Full time

Job summary

A leading consulting firm in India is seeking a Relationship Manager to enhance client relationships in the Australian market. This entry-level position involves generating leads, developing new business connections, and achieving sales targets through effective communication. The ideal candidate will possess excellent communication skills and be driven to exceed sales objectives while ensuring compliance with legal and ethical standards.

Responsibilities

• Generate leads using cold calling, telemarketing, and other methods.
• Develop new business relationships to expand market reach.
• Onboard agents in identified potential locations.
• Exceed sales targets through cultivation of new business.
• Execute systematic plans to achieve sales targets.
• Implement sales strategies for business growth.
• Manage the entire sales process from lead generation to closure.
• Monitor market trends and share feedback.
• Deliver professional presentations on products.
• Provide timely reports on sales and performance.
• Adhere to legal and ethical standards.
• Coordinate marketing activities for agents.
• Record activities promptly in the CRM.
• Provide accurate sales reports to management.
• Maintain open communication with the Business Development Manager.

Skills

Excellent communication skills

Job description

Relationship Manager

The Relationship Manager will be at the forefront proactively nurturing and enhancing existing business relationships in the Australian Market. The role is pivotal in client retention through effective communication, identification of upselling opportunities, and diligent risk management.

Responsibilities

• Lead Quantity and Quality: Generate a substantial number of leads using various methods. Utilize diverse methods such as cold calling, telemarketing, referrals, media channels, word-of-mouth, etc.
• New Business Relationships: Develop new business relationships to expand market reach. Leads generated must be reported (including the potentiality of lead) to the BDM and should only be processed upon receiving the approval.
• Agent Onboarding Efficiency: Onboard agents in alignment with locations identified as having potential by the company.
• Sales Targets: Exceed individual sales targets through the cultivation of new business with both existing and prospective clients.
• Systematic Target Accomplishment: Formulate and execute a systematic plan to accomplish established targets.
• Sales Strategy Execution: Implement sales strategies to drive business growth. Demonstrate an exceptional understanding of the company's diverse range of products and their unique differentiators.
• End-to-End Sales Management: Proactively manage the entire sales process, including lead generation, credentials pitch, questioning, solution presentation, negotiation, closure, and seamless handover to the account management team.
• Market Trends Monitoring: Proactively monitor market trends by engaging with clients. Share valuable feedback with the Business Development Manager.
• Professional Presentations: Deliver impactful and professional presentations on products and services.
• Timely Reporting: Provide timely reports on sales, activity, and performance as requested by the Sales Head.
• Ethical and Legal Compliance: Ensure that all activities adhere to legal, ethical standards, and company policies.
• Effectively co-ordinate the marketing activities of the company offered for the agents.
• Timely Activity Recording: Record all relevant activities promptly in the CRM system, documents collected from prospects or must be submitted to Head office.
• Sales Reporting Accuracy: Provide accurate and timely sales reports to the Business Development Manager.
• Feedback and Communication: Maintain open communication with the Business Development Manager and provide constructive feedback.

Requirements

• Must have excellent communication skills.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• IT Services and IT Consulting