Relationship Manager

Journey Consulting Group; Delhi; On-site; INR 350,000 - 550,000; Full time

Job summary

Journey Consulting Group is seeking a proactive Relationship Manager in Delhi to drive business growth by strengthening client partnerships and delivering measurable value.

You will identify new opportunities, nurture existing accounts, collaborate with sales, marketing and operations, and ensure exceptional service to boost satisfaction and retention. A strategic mindset and strong communication skills are essential.

Qualifications

• Proven experience in relationship management and sales.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Excellent problem-solving and analytical skills.
• Strong understanding of the industry and market trends.
• Ability to build and maintain strong relationships with clients.

Responsibilities

• Develop and implement effective relationship management strategies to drive business growth.
• Build and maintain strong relationships with existing clients to increase customer satisfaction and retention.
• Identify new business opportunities and develop plans to pursue them.
• Collaborate with cross-functional teams to achieve business objectives.
• Analyze market trends and competitor activity to stay ahead in the industry.
• Provide exceptional customer service to ensure client needs are met.

Skills

Relationship management

Sales

Communication skills

Interpersonal skills

Deadline-oriented

Analytical skills

Industry knowledge

Job description

Roles and Responsibility

• Develop and implement effective relationship management strategies to drive business growth.


• Build and maintain strong relationships with existing clients to increase customer satisfaction and retention.


• Identify new business opportunities and develop plans to pursue them.


• Collaborate with cross-functional teams to achieve business objectives.


• Analyze market trends and competitor activity to stay ahead in the industry.


• Provide exceptional customer service to ensure client needs are met.

Job Requirements

• Proven experience in relationship management and sales.


• Strong communication and interpersonal skills.


• Ability to work in a fast-paced environment and meet deadlines.


• Excellent problem-solving and analytical skills.


• Strong understanding of the industry and market trends.


• Ability to build and maintain strong relationships with clients.