Relationship Manager

CCS Real Estate Pvt Ltd; Chandigarh; On-site; INR 600,000 - 1,000,000; Full time

Job summary

CCS Real Estate Pvt Ltd in Chandigarh seeks a dynamic Relationship Manager (4–6 years) to nurture client relationships, drive sales, and manage end-to-end customer journeys from enquiry to deal closure.

You will conduct site visits, present properties, coordinate with brokers, and ensure timely updates and documentation. Strong communication and lead-conversion skills are essential in this role.

Qualifications

• Mandatory experience in the Real Estate Industry.
• Proven experience in sales, relationship management, or business development within real estate.
• Strong knowledge of the local real estate market and property sales process.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Ability to build and maintain long-term customer relationships.
• Strong follow-up and lead conversion abilities.
• Target-oriented with a strong passion for sales.
• Ability to work independently as well as collaboratively with the sales team.

Responsibilities

• Handle and nurture relationships with existing and potential clients.
• Understand customer requirements and provide suitable real estate solutions.
• Follow up on leads and convert them into site visits and sales.
• Conduct property presentations and site visits for prospective customers.
• Maintain regular communication with clients and provide project updates.
• Build relationships with channel partners, brokers, and business associates.
• Manage the full sales cycle from lead generation to deal closure.
• Achieve assigned monthly, quarterly, and annual sales targets.
• Coordinate with internal teams for documentation, booking, and post-sales.
• Maintain customer records and sales reports in the CRM.
• Stay updated with market trends and new project launches.
• Generate referral business through strong customer relationships.

Job description

Job Title: Relationship Manager / Senior Relationship Manager

Experience Required: Minimum 4–6 years of experience in the Real Estate Industry.

About the Role

We are looking for a dynamic and experienced Relationship Manager with a strong background in the Real Estate Industry. The candidate will be responsible for managing client relationships, generating business opportunities, handling property sales, conducting site visits, and ensuring a smooth customer journey from the initial enquiry to deal closure.

The ideal candidate must have prior experience in real estate sales and a strong understanding of the property market, customer handling, lead conversion, and relationship management.

Key Responsibilities

• Handle and nurture relationships with existing and potential clients.
• Understand customer requirements and provide suitable real estate solutions.
• Follow up on leads generated through various channels and convert them into site visits and sales.
• Conduct property presentations and site visits for prospective customers.
• Maintain regular communication with clients and provide timely updates regarding projects, pricing, offers, and availability.
• Build strong relationships with channel partners, brokers, and other business associates.
• Manage the complete sales cycle from lead generation and qualification to negotiation and deal closure.
• Achieve assigned monthly, quarterly, and annual sales targets.
• Coordinate with internal teams to ensure smooth documentation, booking, and post-sales processes.
• Maintain accurate customer records, follow-up details, and sales reports in the CRM.
• Handle customer queries and concerns professionally to ensure high customer satisfaction.
• Stay updated with market trends, competitor activities, property prices, and new project launches.
• Generate referral business through strong customer relationships and networking.
• Participate in sales meetings, promotional activities, and business development initiatives.

Required Skills & Qualifications

• Mandatory experience in the Real Estate Industry.
• Proven experience in sales, relationship management, or business development within real estate.
• Strong knowledge of the local real estate market and property sales process.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Ability to build and maintain long-term customer relationships.
• Strong follow-up and lead conversion abilities.
• Target-oriented with a strong passion for sales.
• Ability to work independently as well as collaboratively with the sales team.