Regional Training Manager-Axis-Kerala

Birla Carbon; Ernakulam; On-site; INR 900,000 - 1,800,000; Full time

Job summary

Birla Carbon Manager role focuses on imparting training to FLS to upgrade their knowledge through induction and periodic interventions, including recruitment and selling skills workshops, to boost productivity across the territory.

The role involves planning and executing internal and external trainings, developing training content and tools, and maintaining training records while travelling to branches 12-15 days per month to ensure program effectiveness.

Qualifications

• Planning training programs for Relationship officers for updating their knowledge and skills
• Being involved with them at branches for client conversations and business conversion
• Solving queries of internal employees over phones and emails
• Develop content in terms of one pagers, presentations, calculators, product comparisons, sales kit etc for stakeholders
• Develop content for training internal employees
• Planning the training calendar for the month after consulting each of the sales stakeholders in the assigned territory
• Execute the month plan as per the calendar by travelling to the assigned branches in their territory
• Maintain records of training and customer conversations
• Complete certification programs such as Licentiate, Associate, Fellowship, NCFM etc
• External trainings to update knowledge in the financial sector
• All Relationship officers active month on month in the assigned circle
• Ensure assigned branches are active month on month

Responsibilities

• Planning training programs for Relationship officers for updating their knowledge and skills
• Being involved with them at branches for client conversations and business conversion
• Solving queries of internal employees over phones and emails
• Develop content in terms of one pagers, presentations, calculators, product comparisons, sales kit etc for stakeholders
• Develop content for training internal employees
• Planning the training calendar for the month after consulting each of the sales stakeholders in the assigned territory
• Execute the month plan as per the calendar by travelling to the assigned branches in their territory
• Maintain records of training and customer conversations
• Complete certification programs such as Licentiate, Associate, Fellowship, NCFM etc
• External trainings to update knowledge in the financial sector
• All Relationship officers active month on month in the assigned circle
• Ensure assigned branches are active month on month

Job description

Designation: Manager

Job Purpose

To impart training to FLS in order to upgrade their job knowledge through induction and develop their skills through periodic interventions in areas such as recruitment and selling skills workshops, which would impact the territory’s productivity.

Dimensions

Manpower (Nos.): NA

Training for USM: 40-50

Variety of distributors: (not specified)

Job Context & Major Challenges

• Getting trainees (especially advisors) in the training room as they are not on the payrolls of the company and are not willing to invest time to up bring their capabilities.
• The span being large (i.e. 1:6) the frequency of training is being affected.
• Geographical distribution
• Training infrastructure

Key Result Areas

• Planning and Executing Training for Internal Employees
  • Planning training programs for Relationship officers for updating their knowledge and skills
  • Being involved with them at branches for client conversations and business conversion
  • Solving queries of internal employees over phones and emails
• Aiding business through solving business challenges
  • Develop content in terms of one pagers, presentations, calculators, product comparisons, sales kit etc for stakeholders
  • Develop content for training internal employees
• Planning and Executing Training for External Employees
  • Planning the training calendar for the month after consulting each of the sales stakeholders in the assigned territory.
  • Execute the month plan as per the calendar by travelling to the assigned branches in their territory
  • Maintain records of training and customer conversations
  • Complete certification programs such as Licentiate, Associate, Fellowship, NCFM etc
  • External trainings to update knowledge in the financial sector
• Ensuring basic KPI’s are met
  • All Relationship officers active month on month in the assigned circle
  • Ensure assigned branches are active month on month

Note: The role requires travelling 12-15 days in a month to his/her allocated branches.