Regional Training Manager - APTG

Purplle.com; Visakhapatnam; Vor Ort; INR 400.000 - 540.000; Vollzeit

Zusammenfassung

Purplle.com is seeking a Field Trainer to align with our on-ground retail sales and operations teams, delivering centralized training on makeup, skincare, fragrances and accessories. You will focus on product knowledge, selling techniques, and brand values, while developing training material and facilitating engaging sessions.

You will manage training schedules, analyze data on completion rates and engagement, and collaborate with store teams to build a strong training culture across the

Qualifikationen

• Strong knowledge of the beauty and wellness industry
• Background in training/content development and learning administrative role
• Collaboration and interpersonal skills
• English language proficiency
• Passion for customer service
• Planning and organizing skills
• Problem-solving skills
• Process-orientation
• Basic data collation knowledge (MS Excel)
• Time management
• Ability to prioritize conflicting requirements

Aufgaben

• Align with on-ground retail sales and ops teams to monitor and deliver training
• Develop and deliver training material for beauty products (Makeup, Skincare, fragrances, accessories)
• Facilitate engaging classes and evaluate learner progress
• Manage training schedules and curriculum for regional needs
• Analyze data and generate reports on training effectiveness and engagement
• Increase participation of line managers to build a strong training culture

Kenntnisse

Beauty & wellness knowledge

Training content development

Learning administration

Collaboration skills

Interpersonal skills

English proficiency

Customer service passion

Planning

Organizing

Problem solving

Process orientation

MS Excel

Time management

Prioritization

Tools

MS Excel

Jobbeschreibung

About the Role:

• As a field trainer you will be aligned with our on-ground retail sales & Ops teams to monitor and deliver on common objectives through diligently following the training path that has been charted centrally and fully participate in executing the Learning and Development activities for our Beauty advisors and ASM/ SMs Fully participate in developing and delivering training material for beauty products- Makeup, Skincare, fragrances and accessories, focusing on product knowledge, selling techniques, and brand values.
• Facilitating engaging classes, identifying areas of improvement and opportunities for the learner, evaluating skills and attending to the learner's challenges, organizing training materials and scheduling training sessions, and submitting timely reports to the management on progress.
• Manage training schedules and curriculum based on the specific needs of the retail region. Analyze data and generate reports on training effectiveness, completion rates, and user engagement.
• Increase the participation of line managers for building a strong training culture. and maximum participation through coordination efficiency

Role Description :

• Maintain a positive working relationship with cross functional teams.
• Uphold the company & brand image of professionalism.
• Participate in developing, organizing and updating for all store frontend roles in the retail function - Training Manuals, multimedia visual aids, and other educational materials.
• Conduct soft skills & product refresher training
• Adhere to the training calendar and schedules
• Participate in Train-The-Trainer to up-skill oneself as per the needs of the business
• Impart grooming and etiquette sessions
• Train BAs on their KRA
• On-the-job training for new hires
• Evaluate BA performance and the effectiveness of training programs, providing recommendations for improvement.
• Adherence to MIS & SOP's, Training Trackers performance Trackers etc.

Must Have

• Strong knowledge of the beauty and wellness industry
• Background in training/ content development and learning administrative role Collaboration and interpersonal skills
• Work well within a team environment
• English language proficiency required
• Passion for customer service
• Planning & Organizing skills
• Problem-solving skills
• Process-orientation
• Basic data collation knowledge through programs such as MS/ Excel
• Ability to prioritize conflicting requirements
• Time management skills