Regional Service Manager -Solar / EV Charger

W3villa Technologies Pvt. Ltd.; Delhi; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Servotech Renewable Power System Limited is seeking a Regional Service Manager to oversee service operations across North, South, East & West India. Location: Rohini, Delhi. Immediate joiners preferred for this leadership role in field service management.

The role requires strong experience in regional service operations, team handling, and customer escalation management, with willingness to travel across regions and a focus on service quality and customer satisfaction.

Qualifications

• Strong experience in Service / Field Service Operations.
• Experience in team handling & regional service management.
• Strong customer handling & escalation management skills.

Responsibilities

• Manage and monitor regional service operations
• Lead and guide field service teams across assigned regions
• Handle customer complaints, escalations & service issues
• Ensure timely installation, commissioning, maintenance & troubleshooting
• Monitor service TAT, SLA, productivity & team performance
• Coordinate with customers, internal teams & regional stakeholders
• Plan manpower and service resources as per business requirements
• Drive service quality, customer satisfaction & operational efficiency
• Prepare and review service reports, MIS & performance dashboards

Job description

Regional Service Manager -Solar / EV Charger

2 Positions

4.0-15.0 Years

Job Description

WE’RE HIRING | REGIONAL SERVICE MANAGER / SERVICE MANAGER

Servotech Renewable Power System Limited is expanding its Service Team and looking for experienced Regional Service Managers / Service Managers to lead service operations across East, West, South & North India.

Position: Regional Service Manager / Service Manager

Job Location: Rohini, Delhi

Regional Responsibility: North | South | East | West

Joining: Immediate Joiners Preferred

Key Responsibilities

• Manage and monitor regional service operations
• Lead and guide field service teams across assigned regions
• Handle customer complaints, escalations & service issues
• Ensure timely installation, commissioning, maintenance & troubleshooting
• Monitor service TAT, SLA, productivity & team performance
• Coordinate with customers, internal teams & regional stakeholders
• Plan manpower and service resources as per business requirements
• Drive service quality, customer satisfaction & operational efficiency
• Prepare and review service reports, MIS & performance dashboards

We’re Looking For

• Strong experience in Service / Field Service Operations
• Experience in team handling & regional service management
• Strong customer handling & escalation management skills
• Willingness to travel across assigned regions
• Experience in Solar / EV / Electrical / Renewable Energy will be preferred
• Immediate Joiners / Candidates with short notice period preferred

Current/Expected CTC in Rupees Per Annum

Notice Period *

Immediate

15 days

1 month

2 months

3 months

More than 3 months

About Yourself *

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