The role is responsible for managing sales in a specific territory. The key accountabilities include business development and increase in market share by addition of new customers, retention of existing customers, and managing outstanding credit collections in the region.
The role holder should be able to strategically guide a team of Sales Managers and Territory Sales Managers to drive sales by maintaining top-line growth with profitability and reviewing their performance periodically.
Key Responsibilities
Operational
- Monitor daily, weekly, and monthly sales in line with the defined budget and strategy.
- Ensure revenue achievement as per the targeted plan and identify reasons for gaps along with corrective actions.
- Track LOB-wise month-on-month growth and guide Sales Executives to achieve targets.
- Increase DTDC’s market share by acquiring new clients and customers.
- Retain existing clients and customers.
- Collaborate with CRM, Commercial, and Operations teams to achieve regional revenue targets.
- Analyze sales data to identify problem areas and improvement opportunities.
- Promote and sell other DTDC vertical offerings to existing customers.
- Monitor and track credit collections in the region.
- Ensure collections are completed within expected timelines.
People
- Review performance of Sales Managers and provide strategic direction.
- Maintain a positive and engaging work environment.
- Handle escalations from team members and stakeholders.
Desired Knowledge and Experience
Qualification
- Graduation / Post Graduation in Sales & Marketing.
- 10–12 years of experience in a similar role in a fast-paced organization.
- Minimum 5+ years of experience in the logistics or related industry.
Knowledge & Abilities
- Strong understanding of customer requirements.
- Knowledge of market dynamics in courier, transportation, and logistics industry.
- Data analysis skills to evaluate regional performance.
- Ability to build trust and inspire confidence within the team.