Regional Manager - Retail Sales

Tata Capital; Ghaziabad, Chennai, Vellore; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Tata Capital in Ghaziabad invites a high-impact sales leader to accelerate home loan volumes and cross-sell, while strengthening client relationships and ensuring service quality.

You will drive a network of DSAs, direct sales, and channel partners, manage relationships, and supervise a sales team to deliver growth with discipline and compliance.

Qualifications

• Graduate degree required; Masters or MBA preferred.
• Experience in home loan sales or mortgage beneficial.

Responsibilities

• Aggressively drive sales targets for home loans and cross-selling while upgrading client relationships.
• Retain and expand customer base for mortgage products and coordinate with internal teams for disbursement.
• Maximize sales through DSA/Direct Sales/CA/Builders networks and manage key builder/channel relationships.

Skills

Sales leadership

Team management

Client relationship management

Cross-selling

Market awareness

Education

Graduate/Master's

Tools

CRM systems

Job description

Core Responsibilities:

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the companys base of customers for mortgage and maintain strong liaison for repeat business or referrals
• Maximize sales through a network of DSA / Direct Sales / CA / Builders by effectively managing connector and builder relationships to ensure strong business
• Identify and maintain key builder/channel relationships.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
• Ensure high quality Customer Service
• Ensure good Portfolio Quality

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of sales managers so as to assure achievement of team results and maximize profitability of the region
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the sales teams for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
• Manage team size by recruiting quality resources and grooming from time to time in presentation and selling skills
• Adopt Sales Digitization tools and effectively implement the same with the teams

Industry & Governance

• Ensure superior communication of objectives through Area review meets
• Develops an ability to plan and execute effective long range area sales growth plan
• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Graduate : Yes Masters/Postgraduate: Yes