Regional Manager - Retail Sales

Tata Capital; Pune District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Tata Capital is seeking a high-energy sales leader in India to drive home loan and mortgage cross-selling while strengthening client relationships. The role focuses on expanding the customer base, managing builder and channel partnerships, and ensuring efficient end-to-end file processing with Operations and Credit.

The position emphasizes team oversight, sales planning, digitization adoption, and adherence to regulatory and internal policies to sustain growth in the competitive mortgage market.

Qualifications

• Experience in leading sales teams for financial products.
• Strong client relationship management and cross-selling abilities.
• Ability to optimize sales processes and monitor targets.

Responsibilities

• Aggressively drive sales numbers and achieve targets for home loans and cross selling.
• Retain and expand mortgage customer base and manage referrals.
• Maximize sales through a network of DSA/Direct Sales/CA/Builders and manage connector relationships.
• Identify and maintain key builder/channel relationships.
• Maximize APF numbers and penetration in approved APF projects.
• Ensure end-to-end file processing from login to disbursement with Operations and Credit.

Education

Graduate

Masters/Postgraduate

Job description

Core Responsibilities:

Sales Process Management

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the companys base of customers for mortgage and maintain strong liaison for repeat business or referrals
• Maximize sales through a network of DSA / Direct Sales / CA / Builders by effectively managing connector and builder relationships to ensure strong business
• Identify and maintain key builder/channel relationships.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
• Ensure high quality Customer Service
• Ensure good Portfolio Quality

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of sales managers so as to assure achievement of team results and maximize profitability of the region
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the sales teams for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
• Manage team size by recruiting quality resources and grooming from time to time in presentation and selling skills
• Adopt Sales Digitization tools and effectively implement the same with the teams

Industry & Governance

• Ensure superior communication of objectives through Area review meets
• Develops an ability to plan and execute effective long range area sales growth plan
• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems. Graduate : Yes Masters/Postgraduate: Yes