Regional Manager - Collections

Muthoot Finance; Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Muthoot Finance is seeking an experienced collections leader to manage a team handling collections across multiple states in India for personal and unsecured loans.

You will develop strategies to improve collection efficiency, reduce delinquencies, and collaborate with internal stakeholders to optimize recovery processes while ensuring compliance with policies and regulations.

This role requires analytical insight, market awareness, and the ability to navigate regulatory changes.

Responsibilities

• Manage a team responsible for collections across multiple states in India, focusing on personal loans and unsecured loans.
• Develop and implement effective strategies to improve collection efficiency and reduce delinquency rates.
• Collaborate with internal stakeholders to resolve customer issues and optimize recovery processes.
• Analyze market trends, competitor activity, and regulatory changes to stay ahead of industry developments.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Job description

Roles and Responsibilities

• Manage a team responsible for collections across multiple states in India, focusing on personal loans and unsecured loans.
• Develop and implement effective strategies to improve collection efficiency and reduce delinquency rates.
• Collaborate with internal stakeholders to resolve customer issues and optimize recovery processes.
• Analyze market trends, competitor activity, and regulatory changes to stay ahead of industry developments.
• Ensure compliance with company policies, procedures, and regulatory requirements.