Referral Marketing Professional

Vitalis Superspeciality Children Hospital; Delhi; On-site; INR 500,000 - 750,000; Full time

Job summary

Vitalis Superspeciality Children Hospital in Delhi seeks a Referral Marketing Professional to build strong links with pediatricians, clinics, and other healthcare providers to drive patient referrals. The role involves regular field visits, referral engagement activities, and clear communication of hospital strengths to partners.

You will track referral patterns using CRM/spreadsheet tools, prepare reports, and collaborate with clinical and administrative teams to ensure a smooth patient

Qualifications

• Strong relationship-building and stakeholder management with healthcare providers.
• Excellent communication, presentation, and interpersonal skills.
• Experience in healthcare marketing, referral management, or hospital business development.
• Ability to plan and execute field outreach and meet targets.
• Familiarity with CRM or spreadsheets to track referral trends.
• Understanding of pediatric/hospital workflows and patient-family needs.
• Bachelor’s degree in Marketing, Healthcare Management, Business or related field.
• Proficiency in English and local Delhi NCR languages.
• On-site work in Seemapuri; occasional events outside standard hours.

Responsibilities

• Build and maintain relationships with pediatricians, GPs, clinics, and other healthcare providers to drive patient referrals to the hospital.
• Conduct regular outreach visits and organize referral engagement activities.
• Communicate hospital services, updates, and clinical strengths clearly to partners.
• Track referral patterns and maintain records in referral databases or CRM tools; prepare reports.
• Collaborate with clinical and administrative teams to ensure a smooth experience for referred patients and families.
• Support local marketing initiatives and gather feedback from referral partners.
• Contribute to continuous improvement of referral processes.

Skills

Relationship-building

Communication

Healthcare marketing

Field outreach

CRM/spreadsheets

Pediatric care knowledge

On-site work

English + local languages (Hindi/Urdu)

Education

Bachelor’s degree in Marketing, Healthcare Management, or Business

Tools

CRM systems

Spreadsheet tools (Excel/Sheets)

Job description

Company Description

Vitalis Superspeciality Children Hospital is a dedicated pediatric healthcare institution focused on the care of infants, children, and adolescents. Located in Dilshad Colony, Delhi NCR, the hospital combines experienced pediatric specialists, advanced medical technology, and a child-friendly environment to deliver safe, ethical, and evidence-based care. Vitalis offers comprehensive services including Neonatology (NICU), Pediatric Intensive Care (PICU), super speciality consultations, emergency care, diagnostics, vaccination, and developmental support under one roof. The hospital prioritizes compassionate, family-centered care where every decision is guided by the well-being, comfort, and long-term health of the child. Vitalis was co-founded by Dr. Mohit Sharma, Dr. Dev Jha, and Dr. Saumya Gaur.

Role Description

This is a full-time, on-site role for a Referral Marketing Professional based at Vitalis Superspeciality Children Hospital’s Seemapuri location. The role involves building and maintaining strong relationships with pediatricians, general practitioners, clinics, and other healthcare providers to drive patient referrals to the hospital. The professional will conduct regular outreach visits, organize referral engagement activities, and communicate hospital services, updates, and clinical strengths in a clear and professional manner. Daily tasks include tracking referral patterns, maintaining accurate records in referral databases or CRM tools, preparing reports, and collaborating with clinical and administrative teams to ensure a smooth experience for referred patients and their families. The role also includes supporting local marketing initiatives, gathering feedback from referral partners, and contributing to continuous improvement of referral processes.

Qualifications

• Strong relationship-building, networking, and stakeholder management skills with healthcare providers and community partners.
• Solid communication, presentation, and interpersonal skills to explain hospital services clearly and represent the organization professionally.
• Experience in healthcare marketing, referral management, or business development, preferably in a hospital or clinical setting.
• Ability to plan and execute field outreach activities, manage time effectively, and work independently while meeting defined targets.
• Comfort with basic data tracking, reporting, and use of CRM or spreadsheet tools to monitor referral trends and outcomes.
• Understanding of pediatric or hospital workflows and sensitivity to patient and family needs in a clinical environment.
• Minimum of a bachelor’s degree in Marketing, Healthcare Management, Business, or a related field; relevant experience may be considered in lieu of specific majors.
• Proficiency in English and local languages used in Delhi NCR, with the ability to communicate with diverse communities.
• Willingness to work on-site in Seemapuri, conduct regular field visits, and occasionally support events or activities outside standard hours.