Receptionist (Candidate should come For Face-to Face interview)

Syneos Health; Gurugram District; On-site; INR 250,000 - 350,000; Full time

Job summary

Syneos Health is seeking a proactive receptionist to manage incoming calls and visitors, maintain sign-in procedures, and ensure smooth office operations in Gurgaon. The role includes mail handling, courier coordination, and basic clerical support across facilities.

The ideal candidate will have strong communication, organizational skills, and the ability to interact professionally with staff at all levels. Some travel may be required to support vendor services and office coverage.

Qualifications

• High school education or equivalent combination of education and experience.
• Strong computer skills in Microsoft Office Suite (Word, Excel) and Outlook.
• Strong verbal, written, interpersonal and team-oriented skills.
• Professional presence and ability to interact and build relationships with all levels of employees.
• Ability to organize and prioritize work to meet deadlines.

Responsibilities

• Handle all facets of incoming calls and visitors following SOPs.
• Manage mail, shipping, faxes, and interoffice mail flows.
• Oversee conference room scheduling and meeting setups.
• Assist with taxi and hotel bookings for clients and staff.
• Assist with office supplies, seating charts, and vendor coordination.

Skills

Microsoft Office Suite

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Teamwork

Education

High school diploma or equivalent

Tools

Copier

Fax machine

Calculator

Postage machine

Job description

Job Summary

Answers incoming telephone calls and directs calls as appropriate. Greets visitors and directs them as appropriate. Ensures all visitors have signed in and have been escorted following Standard Operating Procedures (SOPs).

Core Responsibilities

• Responsible for all facets of incoming calls and visitors to the office including directing calls to correct employee/department, taking messages, updating the telephone directory, the internal site, and Outlook directory for respective office, and Ensuring visitors to the office have appropriate visitors badge and coordinated escort following company SOPs


• Responsible for mail and shipping including sorting and delivering all incoming faxes, sorting and posting all mail, receiving all incoming shipments and assisting with preparing outgoing shipments as necessary, and sending interoffice mail from the office to remote locations.

General support including:

• Overseeing conference room scheduling and prepares conference rooms for meetings


• Assisting with client related meeting set up, as applicable


• Assisting visitors and staff with taxi and hotel bookings, as applicable


• Overseeing and ordering supplies which may include office, kitchen, mailing, etc. as applicable for respective office location. Ensures adequate and orderly stocking of mail boxes, kitchen and office supply areas.


• Assisting with the local directions and supervision of vendor services, which may include coffee service, food/drink vending machines, and offsite storage, and recycling/documenting shredding services.


• Assisting with the offices emergency response to fire and security alarms by calling building management, emergency personnel, escorting visitors in building evacuations, etc., as necessary.


• Assisting with the maintenance of seating charts for the office.


• Assisting with copying and faxing

Other Responsibilities:

• Performs other work-related duties as assigned. Minimal travel may be required (up to 25%).

Qualifications

• High school education or equivalent combination of education and experience plus nominal receptionist experience. Strong computer skills in Microsoft Office Suite (Word, Excel) and Outlook required. Ability to operate office equipment such as copier, fax machine, calculator and postage machine is essential. Requires strong verbal, written, interpersonal and team-oriented skills. Professional presence and ability to interact and build relationships with all levels of employees. Ability to organize and prioritize work to meet deadlines is essential. Strong customer services skills and ability to maintain confidentiality required.