Receptionist

DCW; Mumbai City; On-site; INR 300,000 - 420,000; Full time

Job summary

DCW in Mumbai is seeking a polished Receptionist / Front Office Executive to manage the front desk and be the first point of contact for visitors, clients, vendors and employees. The role includes basic administrative and coordination tasks to ensure smooth day-to-day office operations.

Responsibilities cover greeting guests, coordinating meetings, handling calls and messages, maintaining records, and supporting HR & Administration in routine activities.

Qualifications

• Graduate in any discipline.
• 25 years of experience in Reception, Front Office, Administration or a similar corporate role.
• Excellent verbal and written communication skills.
• Proficiency in English and Hindi.
• Basic knowledge of MS Office – Word, Excel and Outlook.
• Pleasant personality with professional grooming and strong interpersonal skills.
• Good organizational and multitasking abilities.
• Strong telephone etiquette and visitor-handling skills.
• Ability to maintain confidentiality and interact professionally with senior management, clients and external stakeholders.

Responsibilities

• Greet and welcome visitors, clients, vendors and guests in a professional manner.
• Manage the reception area and ensure it is clean, organized and presentable.
• Attend and route incoming calls to the concerned departments/persons.
• Receive and communicate messages accurately.
• Maintain visitor records and coordinate visitor access/appointments.
• Coordinate meeting room bookings and visitor requirements.
• Handle incoming and outgoing courier, mail and official documents.
• Coordinate with internal departments for meetings, visitors and administrative requirements.
• Maintain reception-related records and documentation.
• Support HR & Administration in day-to-day office activities as required.
• Assist in coordinating meetings, events and other office activities.
• Coordinate with housekeeping, security and facility teams whenever required.

Education

Graduate

Tools

MS Office

Job description

About the Role

We are looking for a professional, well-presented and customer-oriented Receptionist / Front Office Executive to manage the front desk and serve as the first point of contact for visitors, clients, vendors and employees. The role will also involve basic administrative and coordination activities to ensure smooth day-to-day functioning of the corporate office.

Key Responsibilities

Front Desk Management

• Greet and welcome visitors, clients, vendors and guests in a professional manner.
• Manage the reception area and ensure it is clean, organized and presentable.
• Attend and route incoming calls to the concerned departments/persons.
• Receive and communicate messages accurately.
• Maintain visitor records and coordinate visitor access/appointments.
• Coordinate meeting room bookings and visitor requirements.

Administrative Coordination

• Handle incoming and outgoing courier, mail and official documents.
• Coordinate with internal departments for meetings, visitors and administrative requirements.
• Maintain reception-related records and documentation.
• Support HR & Administration in day-to-day office activities as required.
• Assist in coordinating meetings, events and other office activities.
• Coordinate with housekeeping, security and facility teams whenever required.

Professional Conduct

• Ensure a professional and welcoming experience for all visitors.
• Maintain confidentiality of company information and documents.
• Handle queries and requests courteously and direct them to the appropriate person.
• Perform other front-office and administrative responsibilities assigned by management.

Candidate Profile

• Graduate in any discipline.
• 25 years of experience in Reception, Front Office, Administration or a similar corporate role.
• Excellent verbal and written communication skills.
• Proficiency in English and Hindi
• Basic knowledge of MS Office – Word, Excel and Outlook.
• Pleasant personality with professional grooming and strong interpersonal skills.
• Good organizational and multitasking abilities.
• Strong telephone etiquette and visitor-handling skills.
• Ability to maintain confidentiality and interact professionally with senior management, clients and external stakeholders.

Preferred Experience:

Candidates with experience in a corporate office, manufacturing/chemical company, hospitality, front office or administration environment will be preferred.

Location:

Nariman Point, Mumbai

Work Mode:

Work from Office