Receptionist

Credila Financial Services Limited; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Credila Financial Services Limited seeks a professional Front Desk Executive to greet visitors, manage calls, and coordinate mail and courier services at our Mumbai branch.

You will support daily office administration, onboarding tasks, petty cash handling, vendor liaison, and upkeep of records, with a focus on confidentiality and adherence to branding and RBI guidelines.

Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Manage the front desk (telephone, email, walk-ins).
• Answer, screen, and forward incoming calls.
• Maintain visitor logs and issue visitor passes.
• Coordinate incoming and outgoing courier/mail services.
• Ensure the reception area is tidy and presentable.
• Coordinate incoming and outgoing courier/mail services.
• Manage office supplies inventory and place orders as needed.
• Maintain records, files, and office documents (both digital and physical).
• Support HR/admin in onboarding tasks (like issuing ID cards, orientation materials).
• Handle petty cash and assist in expense tracking.
• Liaise with vendors, maintenance, housekeeping, etc.
• Prepare and circulate internal communications, memos, or notices.
• Handle incoming calls professionally and route them to relevant departments.
• Manage visitor access, maintain the visitor log, and ensure ID verification.
• Receive and dispatch courier, mail, and inter-branch communication.
• Ensure that the reception and customer waiting areas are clean, professional, and compliant with our branding.
• Maintain branch-level files, employee attendance records, and leave registers.
• Assist with onboarding processes for new hires (ID creation, document collection, setup).
• Monitor office supplies and stationery, initiate purchase requests as needed.
• Liaise with vendors for facility management, security, housekeeping, and AMC services.
• Maintain petty cash records and assist with routine administrative expenses and bill submissions.
• Support organizing staff meetings, compliance audits, and training sessions.
• Assist in scheduling appointments for MD office or senior officials.
• Ensure front desk procedures comply with RBI guidelines a d.
• Maintain confidentiality in handling customer and employee data.
• Support documentation for internal/external audits and compliance inspections.

Job description

• Greet and welcome visitors in a professional and friendly manner.
• Manage the front desk (telephone, email, walk-ins).
• Answer, screen, and forward incoming calls.
• Maintain visitor logs and issue visitor passes.
• Coordinate incoming and outgoing courier/mail services.
• Ensure the reception area is tidy and presentable.
• Coordinate incoming and outgoing courier/mail services.

Administrative Duties

• Manage office supplies inventory and place orders as needed.
• Maintain records, files, and office documents (both digital and physical).
• Support HR/admin in onboarding tasks (like issuing ID cards, orientation materials).
• Handle petty cash and assist in expense tracking.
• Liaise with vendors, maintenance, housekeeping, etc.
• Prepare and circulate internal communications, memos, or notices.
• Handle incoming calls professionally and route them to relevant departments.
• Manage visitor access, maintain the visitor log, and ensure ID verification.
• Receive and dispatch courier, mail, and inter-branch communication.
• Ensure that the reception and customer waiting areas are clean, professional, and compliant with our branding.
• Maintain branch-level files, employee attendance records, and leave registers.
• Assist with onboarding processes for new hires (ID creation, document collection, setup).
• Monitor office supplies and stationery, initiate purchase requests as needed.
• Liaise with vendors for facility management, security, housekeeping, and AMC services.
• Maintain petty cash records and assist with routine administrative expenses and bill submissions.
• Support organizing staff meetings, compliance audits, and training sessions.
• Assist in scheduling appointments for MD office or senior officials.

Compliance & Confidentiality

• Ensure front desk procedures comply with RBI guidelines a d.
• Maintain confidentiality in handling customer and employee data.
• Support documentation for internal/external audits and compliance inspections.