Receptionist

Drlogy; Mumbai; On-site; INR 300,000 - 450,000; Full time

Job summary

Drlogy in Navi Mumbai is hiring a Receptionist to manage the front desk activities, greet patients, handle calls, and coordinate appointments.

The ideal candidate will have a graduate degree and 2–5 years of relevant experience. Responsibilities include maintaining visitor records, assisting with patient queries, and ensuring professional reception services.

Qualifications

• 2–5 years of experience in a receptionist role.
• Ability to handle multiple tasks effectively.
• Strong interpersonal and communication skills.

Responsibilities

• Manage reception desk activities and greet patients.
• Handle phone calls and coordinate appointments.
• Maintain visitor records and patient information.

Skills

Patient greeting

Call handling

Appointment coordination

Confidentiality

Communication

Education

Graduate qualification preferred

Job description

Receptionist

The Receptionist will manage reception desk activities, patient greeting, call handling, appointment coordination, enquiry response, and front office support at MGM New Bombay Hospital, Navi Mumbai. This requires graduate qualification preferred with 2–5 years of experience.

• Welcome patients, visitors, and attendants politely.
• Handle phone calls, enquiries, appointments, and basic service guidance.
• Maintain visitor records, appointment registers, and patient information.
• Coordinate with front office, OPD, billing, and patient care teams.
• Guide patients to departments, doctors, billing, and diagnostics.
• Manage waiting area communication and patient queries.
• Maintain confidentiality of patient information.
• Ensure professional and helpful reception services.