Receptionist

Kripalani And Sons Jewellers; Kolkata District; On-site; INR 300,000 - 540,000; Full time

Benefits offered by this job

Competitive compensation

Elegant workplace environment

Job summary

Amara Silverware & Kripalani Sons & Jewellers in Kolkata is seeking a refined Front Desk Receptionist to create a welcoming, high-end experience for clients. You will manage front-desk operations, greet visitors, and coordinate with the showroom team.

The role requires 13 years of experience in luxury retail or related fields, excellent English and Hindi communication, polished grooming, and strong client-service orientation in a premium jewelry environment.

Qualifications

• Experience of 13 years as a Receptionist or similar client-facing role, preferably in luxury or high-end retail.
• Excellent verbal and written communication in English and Hindi; Bengali a plus.
• Professional grooming reflecting a luxury retail environment.

Responsibilities

• Greet high-net-worth clients and guests, guiding them to the appropriate team members.
• Handle inbound communications via phone, WhatsApp, and email with professionalism.
• Maintain a formal front desk area, logs of visitors and deliveries.
• Provide basic administrative support and coordinate with sales and management.

Skills

English proficiency

Hindi proficiency

Professional grooming

Interpersonal skills

MS Office basics

Job description

Job Title: Front Desk Receptionist Amara Silverware
Location: Kolkata, West Bengal
Job Type: Full-time

About the Role

We are looking for a refined, hospitable, and detail-oriented Front Desk Receptionist to join our team at Amara Silverware & Kripalani Sons & Jewellers. As the first point of contact for our showroom, you will play a crucial role in creating a welcoming, high-end experience for our valued clients, managing front-desk operations, and ensuring seamless office communication.

Key Roles & Responsibilities

• Client Hospitality & Reception: Warmly welcome high-net-worth clients, guests, and vendors upon arrival; provide personalized hospitality and guide them to the appropriate team members or product sections.
  
• Inbound & Outbound Communication: Handle incoming phone calls, WhatsApp inquiries, and emails in a professional, courteous manner; direct client requests to sales or management promptness.
  
• Front Desk & Showroom Coordination: Maintain a clean, organized, and elegant reception area; keep record logs of visitors, appointments, and deliveries.
  
• Administrative Support: Assist management with basic data entry, maintaining customer registers, scheduling client appointments, and managing incoming/outgoing courier shipments.
  
• Coordination with Sales Team: Communicate client inquiries, special requests, and appointment schedules smoothly to the showroom sales team.
  

Preferred Candidate Profile

• Experience: 13 years of experience as a Receptionist, Front Office Executive, or Client Services Representative, preferably in luxury retail, high-end jewelry, hospitality, or lifestyle brands.
  
• Communication Skills: Excellent verbal and written communication skills in English and Hindi (knowledge of Bengali is a plus).
  
• Professional Grooming: Neat, polished, and professional appearance reflecting a luxury retail environment.
  
• Interpersonal Skills: Strong customer service orientation with a polite, calm, and proactive attitude.
  
• Basic Tech Proficiency: Knowledge of basic MS Office (Excel, Word), email management, and messaging platforms (WhatsApp Business).
  

Perks & Benefits

• Competitive compensation package
• Elegant and professional workplace environment