Receptionist

Shubhashish Homes Developers; Jaipur; On-site; INR 250,000 - 450,000; Full time

Job summary

Shubhashish Homes Developers in Jaipur is seeking a proactive Front Desk/Clubhouse Coordinator to welcome residents and guests, manage the clubhouse reception, and handle day-to-day administrative tasks. You will coordinate bookings for banquet halls, meeting rooms, and amenities, respond to inquiries, and ensure smooth operations with housekeeping, maintenance, and security teams.

The role emphasizes visitor management, member services, inventory records, MIS reporting, and adherence to safety

Responsibilities

• Welcome residents, members, and guests in a courteous and professional manner.
• Manage the clubhouse reception desk and handle day-to-day administrative activities.
• Maintain visitor and member entry records.
• Respond to resident inquiries and provide information about clubhouse facilities, events, and services.
• Manage bookings for banquet halls, meeting rooms, sports courts, party areas, and other clubhouse amenities.
• Coordinate with residents regarding booking confirmations and usage guidelines.
• Maintain the clubhouse booking calendar and ensure conflict-free scheduling.
• Attend to resident requests and complaints related to clubhouse facilities.
• Coordinate with housekeeping, maintenance, security, and technical teams for timely issue resolution.
• Ensure high standards of resident satisfaction and hospitality.
• Maintain attendance records, membership details, and facility usage reports.
• Prepare daily, weekly, and monthly MIS reports.
• Maintain records of clubhouse inventory, consumables, and stationery.
• Assist in processing memberships and maintaining resident databases.
• Ensure cleanliness and readiness of clubhouse facilities before scheduled events.
• Coordinate with housekeeping and maintenance teams for repairs and upkeep.
• Report equipment malfunctions or maintenance issues to the concerned department.
• Ensure compliance with clubhouse rules and regulations.
• Verify visitor access and coordinate with security when required.
• Assist during emergency situations and follow established safety procedures.

Job description

KEY RESPONSIBILITIES

1. Front Desk Operations

• Welcome residents, members, and guests in a courteous and professional manner.
• Manage the clubhouse reception desk and handle day-to-day administrative activities.
• Maintain visitor and member entry records.
• Respond to resident inquiries and provide information about clubhouse facilities, events, and services.

2. Booking & Scheduling

• Manage bookings for banquet halls, meeting rooms, sports courts, party areas, and other clubhouse amenities.
• Coordinate with residents regarding booking confirmations and usage guidelines.
• Maintain the clubhouse booking calendar and ensure conflict-free scheduling.

3. Resident Services

• Attend to resident requests and complaints related to clubhouse facilities.
• Coordinate with housekeeping, maintenance, security, and technical teams for timely issue resolution.
• Ensure high standards of resident satisfaction and hospitality.

4. Administrative Support

• Maintain attendance records, membership details, and facility usage reports.
• Prepare daily, weekly, and monthly MIS reports.
• Maintain records of clubhouse inventory, consumables, and stationery.
• Assist in processing memberships and maintaining resident databases.

5. Facility Coordination

• Ensure cleanliness and readiness of clubhouse facilities before scheduled events.
• Coordinate with housekeeping and maintenance teams for repairs and upkeep.
• Report equipment malfunctions or maintenance issues to the concerned department.

6. Safety & Compliance

• Ensure compliance with clubhouse rules and regulations.
• Verify visitor access and coordinate with security when required.
• Assist during emergency situations and follow established safety procedures.