Front Desk Receptionist

Sai Retina Foundation; Delhi; On-site; INR 223,200 - 334,800; Full time

Job summary

A healthcare foundation in Delhi seeks a Front Desk Receptionist to manage daily operations. The ideal candidate will greet patients, schedule appointments, and maintain patient records. Applicants should possess experience in TPA billing and direct insurances. Strong multitasking, telephone skills, and attention to detail are essential for success in this role. The foundation offers a dynamic work environment ideal for organized and professional individuals.

Qualifications

• Experience in TPA billing, Direct insurances, and PSU's billing like CGHS and AYUSHMAN BHARAT.
• Strong multitasking abilities and excellent communication skills.

Responsibilities

• Greet and assist patients, scheduling appointments, and maintaining records.
• Ensure patient satisfaction through effective communication and service.

Skills

Multi-tasking

Flexibility

Telephone skills

Time management

Organization

Attention to detail

Scheduling

Word processing

Professionalism

Quality focus

Job description

Job Title: Front Desk Receptionist in Delhi

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks with some good experience in TPA billing, Direct insurances and all PSU's billing like CGHS, AYUSHMAN BHARAT etc.

Job Responsibilities:

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• To maintain our hospital software.

Qualifications / Skills:

• Multi-tasking
• Flexibility
• Telephone skills
• Time management
• Organization
• Attention to detail
• Scheduling
• Word processing
• Professionalism
• Quality focus