Quality Management Specialist

Anaqua; Gurugram District; On-site; INR 600,000 - 1,100,000; Full time

Job summary

Anaqua is seeking a Quality Management Specialist to lead ISO 9001 implementation in our Gurugram-based team. You will drive the QMS rollout, align processes with standards, and coordinate audits with certifying bodies.

You will train staff, monitor KPIs, and steer continual improvement to maintain certification readiness. Strong English communication and a background in quality management are essential.

Qualifications

• Bachelor's degree in Quality Management or related field.
• 2–5 years of ISO 9001 implementation experience.
• Strong understanding of ISO 9001:2015.
• Experience leading ISO 9001 certification in India.
• Lead Auditor certification is a strong plus.
• Excellent communication skills in English.

Responsibilities

• Lead implementation of ISO 9001:2015 QMS across the organization.
• Conduct gap analyses against ISO 9001 requirements.
• Develop and update quality policies, procedures, and work instructions.
• Coordinate internal and external certification audits.
• Train employees and department heads on ISO 9001 requirements.
• Monitor KPIs and drive corrective/preventive actions.
• Manage non-conformities, risk assessments, and improvements.
• Serve as main contact with certifying bodies operating in India.
• Ensure ongoing compliance and prep for surveillance audits.
• Promote quality culture and process ownership.

Skills

ISO 9001 implementation

Quality management

Lead Auditor certification

Process mapping

Root cause analysis

PDCA cycle

Stakeholder training

English communication

Education

B.E./B.Tech in Quality Management

Bachelor's degree

Tools

NABCB/IRCA/BSI certification

Job description

Job Description:

About the Role

We are looking for a motivated and detail-oriented Quality Management Specialist to lead the implementation of the ISO 9001 quality management system (QMS) within our organization. You will play a key role in helping the company achieve and maintain certification, driving continuous improvement, and embedding a culture of quality across all departments.

Key Responsibilities

• Lead implementation of the ISO 9001:2015 Quality Management System.
• Conduct a gap analysis to assess current processes against ISO 9001 requirements.
• Develop, document, and update quality policies, procedures, and work instructions.
• Coordinate
  internal
  audits and support
  external
  certification audits.
• Train employees and department heads on ISO 9001 requirements and quality best practices.
• Monitor key quality indicators (KPIs) and drive corrective/preventive actions.
• Manage
  non-conformities
  , risk assessments
  , and
  continuous
  improvement initiatives.
• Serve as the main point of contact with the certification body (e.g., a NABCB-accredited certifier or an international body such as Bureau Veritas, TÜV, DNV, or BSI operating in India).
• Ensure ongoing compliance and prepare the organization for surveillance and recertification audits.
• Promote a culture of quality and process ownership across teams.

Required Qualifications

• Bachelors degree (B.E./B.Tech) or equivalent in, Quality Management System
• Proven experience (2–5 years, adjust as needed) in ISO 9001 implementation or quality management
• Solid understanding of ISO 9001:2015 requirements and quality management principles.
• Demonstrated experience having successfully led another company in India through initial ISO 9001 certification (not just maintaining an existing certification).
• Experience conducting internal audits (ISO 9001 Lead Auditor certification, e.g., from NABCB/IRCA/BSI, is a strong plus).
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills in English, with the ability to train and influence stakeholders at all levels.
• Proficiency in quality tools (e.g., PDCA, root cause analysis, process mapping).