Quality Executive

Asian Heart Institute and Research Center; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Asian Heart Institute invites a Quality Executive to oversee quality operations, ensure compliance with statutory requirements, and liaise with external and internal teams on Quality Management Systems.

Reporting to the Head of Quality, you will coordinate with department heads for quality indicators, audit functions, incident reviews, and training needs to strengthen patient care and institutional standards.

Qualifications

• MBA in Health care Management, MHA, or equivalent.
• 2–5 years of experience in Quality dept at a top-tier hospital.

Responsibilities

• Receive and analyze quality indicators, trends, and reports from every department
• Receive reports of patient feedback from customer care
• Receive incident reports and assist in formulating action plans
• Identifying training needs and creating awareness about quality assurance initiatives
• Provide support and feedback to departments for developing their departmental QA programs
• Organize and conduct internal audits with the internal audit team

Education

MBA in Health care Management, MHA, or equivalent

2 to 5 years of experience working in Quality dept at a top-tier hospital

Job description

As a Quality Executive at Asian Heart Institute, you will see the quality operations ensuring compliance with the statutory requirements and liaising with external and internal teams related to Quality Management Systems (e.g. certification and accreditation bodies). Your role includes coordinating with all departmental heads for quality indicators and internal feedback, and auditing departments/functions based on our policies and procedures. The role would be reporting to our Head of Quality.

Responsibilities

• Receive and analyze quality indicators, trends, and reports from every department
• Receive reports of patient feedback from customer care
• Receive incident reports and assist in formulating action plans
• Identifying training needs and creating awareness about quality assurance initiatives
• Provide support and feedback to departments for developing their departmental QA programs
• Organize and conduct internal audits with the internal audit team

Qualifications

• MBA in Health care Management, MHA, or equivalent
• 2 to 5 years of experience working in Quality dept at a top-tier hospital

About Asian Heart Institute

Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs. As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally.

Our foundation rests firmly on four core pillars: Ethics, Experience, Excellence, and Expertise. At the heart of our approach is a steadfast commitment to integrity and ethical practices, ensuring that every patient is treated with the highest level of respect and care. We take pride in our team of renowned experts, each contributing years of specialized experience and skill, which is pivotal in driving our pursuit of excellence. Our focus on expertise is not just about having the best professionals on board, but also about fostering continuous learning and staying ahead in our field.