QA Lead - Ecommerce Domain

Expleo; Pune District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Expleo in Pune, India seeks a QA Lead to own and drive end-to-end QA strategy across Web, Mobile, API, POS, OMS and ERP. You will lead testing for Product, Catalog, Search, Pricing, Promotions, Cart, Checkout and Payments, ensuring robust release readiness.

The role requires leading QA efforts across data integrity, cross-browser/mobile compatibility, and DevOps integration, with emphasis on automation and continuous improvement. Expleo offers growth in a dynamic retail tech environment.

Qualifications

• Experience defining end-to-end QA strategy across multiple domains.
• Proven track record leading QA testing for web, mobile, API, POS, OMS and ERP.

Responsibilities

• Define and drive end-to-end QA strategy across Web, Mobile, API, POS, OMS and ERP.
• Lead testing for Product, Catalog, Search, Pricing, Promotions, Cart, Checkout and Payments.
• Validate Order → Inventory → OMS → ERP/POS → Fulfilment → Returns flows.
• Own test planning, estimation, execution, defect management and release readiness.
• Drive Web, Mobile, API, Integration, Regression and End-to-End testing.
• Establish and expand test automation using Selenium/Playwright/Appium/API automation.
• Integrate automation into CI/CD pipelines and improve regression efficiency.
• Lead performance, scalability and reliability testing for peak retail events.
• Ensure cross-browser, cross-device and mobile compatibility.
• Validate data integrity across ecommerce, OMS, ERP, CRM, POS, payment and logistics systems.
• Drive defect triage, RCA, defect leakage reduction and production quality.
• Implement QA governance, quality gates, KPIs and executive dashboards.
• Collaborate with Product, Engineering, Architecture, DevOps, Business and Operations teams.
• Manage and mentor QA, Automation and QE teams.
• Drive Shift-Left, Quality Engineering and AI-assisted testing initiatives.
• Manage QA vendors/partners and ensure quality, productivity and delivery SLAs.
• Continuously identify opportunities for automation, process improvement and QA cost optimization.

Skills

QA strategy

Test planning

Automation

CI/CD

Cross-functional collaboration

Tools

Selenium

Playwright

Appium

API automation

Job description

Overview

QA Lead - ecommerce & retail domain

Responsibilities

• Define and drive end-to-end QA strategy across Web, Mobile, API, POS, OMS and ERP.
• Lead testing for Product, Catalog, Search, Pricing, Promotions, Cart, Checkout and Payments.
• Validate Order → Inventory → OMS → ERP/POS → Fulfilment → Returns business flows.
• Own test planning, estimation, execution, defect management and release readiness.
• Drive Web, Mobile, API, Integration, Regression and End-to-End testing.
• Establish and expand test automation using Selenium/Playwright/Appium/API automation.
• Integrate automation into CI/CD pipelines and improve regression efficiency.
• Lead performance, scalability and reliability testing for peak retail events.
• Ensure cross-browser, cross-device and mobile compatibility.
• Validate data integrity across eCommerce, OMS, ERP, CRM, POS, payment and logistics systems.
• Drive defect triage, RCA, defect leakage reduction and production quality.
• Implement QA governance, quality gates, KPIs and executive dashboards.
• Collaborate with Product, Engineering, Architecture, DevOps, Business and Operations teams.
• Manage and mentor QA, Automation and QE teams.
• Drive Shift-Left, Quality Engineering and AI-assisted testing initiatives.
• Manage QA vendors/partners and ensure quality, productivity and delivery SLAs.
• Continuously identify opportunities for automation, process improvement and QA cost optimization.