Property Relationship Manager-SN

Nobroker Technology Solutions Private Limited; Bengaluru, Mumbai; On-site; INR 350,000 - 520,000; Full time

Job summary

NoBroker.com is seeking a motivated Inside Sales Executive in Bangalore to manage enrolled customers from the Supply RM team. You will understand needs, propose properties, follow up, negotiate, and drive visits and closures while delivering excellent customer experience.

Responsibilities include handling inquiries, maintaining CRM records, and meeting daily/weekly/monthly sales targets in a WFO setup at Bangalore location.

Qualifications

• Any Graduate or Postgraduate preferred.
• Experience in Inside Sales, Real Estate Sales, Property Sales, B2C Sales, or Telesales is preferred.
• Excellent verbal communication and interpersonal skills.
• Strong customer relationship management and customer-handling abilities.
• Ability to understand customer needs and recommend appropriate property options.
• Good negotiation, persuasion, objection-handling, and sales-closing skills.
• Comfortable working in a target-driven sales environment.

Responsibilities

• Connect with customers who have enrolled in a plan through the Supply RM team.
• Understand customer requirements, including location, budget, property type, preferences, and timelines.
• Build and maintain strong customer relationships throughout the property search journey.
• Recommend suitable properties based on customer needs and preferences.
• Explain property details, features, pricing, and other relevant information.
• Address customer queries, concerns, and objections effectively.
• Conduct regular follow-ups to maintain customer engagement and drive conversions.
• Coordinate with internal teams to identify and provide suitable property options.
• Encourage customers to schedule property visits and progress toward transactions.
• Negotiate effectively to convert sales opportunities into successful property deals.
• Take ownership of the customer journey from lead allocation to deal closure.
• Maintain accurate customer, lead, follow-up, and sales records in the CRM.
• Achieve daily, weekly, and monthly sales and conversion targets.
• Ensure a positive customer experience throughout the sales process.

Skills

Inside sales

Communication

CRM

Negotiation

Lead management

Target-driven

Education

Graduate or postgraduate

Tools

CRM systems

Job description

Job Description Inside Sales Executive

Company: NoBroker.com
Department: Sales – Supply RM
Location: Bangalore
Work Mode: Work From Office (WFO)
Languages Required: English, Hindi, and a Regional Language

Role Overview

We are looking for a motivated and customer-focused Inside Sales Executive to manage customers who have already enrolled in a plan through the Supply RM team. The role involves understanding customer property requirements, recommending suitable properties, managing follow-ups, conducting negotiations, and driving property visits and deal closures while ensuring an excellent customer experience.

Key Responsibilities

• Connect with customers who have enrolled in a plan through the Supply RM team.
• Understand customer requirements, including location, budget, property type, preferences, and timelines.
• Build and maintain strong customer relationships throughout the property search journey.
• Recommend suitable properties based on customer needs and preferences.
• Explain property details, features, pricing, and other relevant information.
• Address customer queries, concerns, and objections effectively.
• Conduct regular follow-ups to maintain customer engagement and drive conversions.
• Coordinate with internal teams to identify and provide suitable property options.
• Encourage customers to schedule property visits and progress toward transactions.
• Negotiate effectively to convert sales opportunities into successful property deals.
• Take ownership of the customer journey from lead allocation to deal closure.
• Maintain accurate customer, lead, follow-up, and sales records in the CRM.
• Achieve daily, weekly, and monthly sales and conversion targets.
• Ensure a positive customer experience throughout the sales process.

Requirements & Qualifications

• Any Graduate or Postgraduate preferred.
• Experience in Inside Sales, Real Estate Sales, Property Sales, B2C Sales, or Telesales is preferred.
• Excellent verbal communication and interpersonal skills.
• Strong customer relationship management and customer-handling abilities.
• Ability to understand customer needs and recommend appropriate property options.
• Good negotiation, persuasion, objection-handling, and sales-closing skills.
• Comfortable working in a target-driven sales environment.
• Strong follow-up, lead-management, and organizational skills.
• Familiarity with CRM systems and sales processes.
• Self-motivated, persistent, and result-oriented.

Key Performance Indicators (KPIs)

• Conversion rate from enrolled leads to property visits.
• Number of successful property deal closures.
• Achievement of daily and monthly sales targets.
• Customer follow-up effectiveness and lead conversion rate.
• Customer satisfaction and overall sales performance.

Preferred Skills

• Customer relationship management
• Consultative selling
• Real estate market and property knowledge
• Lead nurturing and follow-up
• Negotiation and objection handling
• CRM management
• Target achievement and sales conversion

Work Location: Bangalore, Karnataka
Work Arrangement: Work From Office (WFO)