Property Manager

BVG India; Mumbai Suburban; On-site; INR 700,000 - 1,200,000; Full time

Job summary

BVG India Limited, located at Andheri Airport in Mumbai, seeks a DM- Facility to oversee housekeeping operations across the facility. The role requires strong leadership to ensure cleanliness, hygiene, safety, and presentation per SLA and standards.

The incumbent will plan daily operations, supervise staff, manage attendance and shift planning, and coordinate with HR for recruitment. Responsibilities include audits, vendor coordination, inventory control, and safety compliance in a high-footfall

Qualifications

• Strong leadership and people management skills.
• Excellent written and verbal communication.
• Good coordination with internal teams and external stakeholders.
• Basic computer skills: Excel, email, reporting.
• Ability to work in a continuous 24/7 operating environment.

Responsibilities

• Plan and manage daily housekeeping operations for the facility.
• Supervise housekeeping supervisors and frontline staff; training and discipline as needed.
• Coordinate with HR for recruitment, onboarding, and documentation; manage attendance and shift plans.
• Monitor inventory and equipment; control wastage and costs; ensure safety and compliance.
• Prepare daily, weekly, and monthly operation reports; ensure audit readiness.

Skills

Leadership

Communication

Coordination

Computer literacy

24/7 operations

Education

Graduate or diploma in any discipline

Job description

Role- DM- Facility

Location- Andheri Airport

Role & Purpose

Overall responsibility for housekeeping operations across the facility

Ensure cleanliness, hygiene, safety, and presentation as per SLA and standards.

Operational Management

Plan and manage daily housekeeping operations for all assigned areas

Ensure adequate manpower deployment and shift planning

Monitor attendance, relievers, leave, and absenteeism

Manage high-footfall and peak-hour operations effectively

Quality Control

Conduct regular inspections and audits of all areas

Ensure adherence to cleaning schedules, SOPs, and checklists

Take immediate corrective actions for quality gaps

Handle customer and client complaints related to housekeeping

Manpower & Team Management

Supervise housekeeping supervisors and frontline staff

Train staff on cleaning procedures, safety, and grooming standards

Handle staff grievances, discipline, and motivation

Coordinate with HR for recruitment, onboarding, and documentation

Inventory & Asset Management

Monitor consumption of chemicals, consumables, and linen

Raise indents and maintain stock levels

Ensure proper use and maintenance of cleaning equipment and machinery

Control wastage, pilferage, and operational costs

Health, Safety & Compliance

Ensure compliance with safety, hygiene, and statutory norms

Enforce use of PPE and safe handling of chemicals

Report and investigate incidents, accidents, and near misses

Ensure readiness for audits, inspections, and emergency situations

Client & Stakeholder Coordination

Coordinate with facility management, airport authorities, and vendors

Attend review meetings and inspections

Ensure SLA and contract compliance

Act as point of contact for housekeeping-related issues

Documentation & Reporting

Prepare daily, weekly, and monthly operational reports

Maintain records for manpower, attendance, inventory, and audits

Ensure documentation is audit-ready at all times

Skills & Competencies

Strong leadership and people management skills

Good communication and coordination abilities

Knowledge of housekeeping chemicals, equipment, and machinery

Basic computer skills (Excel, email, reporting)

Ability to work in a 24/7 operational environment

Qualification & Experience

Graduate or diploma in any discipline

510 years of experience in housekeeping or facility management

Experience in airports, hospitals, malls, or large commercial facilities preferred

Location- Santacruz Airport