Assistant Facility Manager

Crest Property Solutions; Mumbai; Presencial; INR 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Crest Property Solutions in Mumbai seeks a seasoned facilities manager to oversee head office upkeep, aesthetics, and soft services for a premium client base, including directors and executives.

You will lead a 20-member team (butlers, pantry, housekeeping), ensure grooming and hygiene standards, manage vendor requisitions, and coordinate with internal and external stakeholders to keep operations smooth and professional.

Formación

• Graduate in any discipline; hospitality management graduates preferred.
• Mandatory experience in renowned luxury hotels.
• Fluency in English required; Hindi helpful.
• Ability to lead and motivate a team of 20.
• Strong customer service orientation and professional demeanor.
• Excellent stakeholder management and communication skills.

Responsabilidades

• Ensure smooth office operations.
• Control absenteeism.
• Coordinate with internal and external stakeholders for follow-ups.
• Serve as single point of contact for premium office space.
• Manage a team of around 20 including butlers and housekeeping.
• Oversee grooming, uniforms, cleanliness, hygiene and staff attitude.
• Perform daily premises inspections and take corrective actions.
• Submit monthly requisitions for cleaning materials, uniforms, stationery, etc.
• Prepare requisitions in prescribed formats.
• Procure commodities and manage storage.
• Train and replace staff as needed.

Conocimientos

Leadership

Work under pressure

English fluency

Pleasant personality

Motivational skills

Customer service

Stakeholder management

Hindi fluency

Marathi advantage

Team leadership

Educación

Hospitality management degree

Descripción del empleo

Mandatory experience in renowned luxury hotels.

Educational Qualification:

Graduate in any discipline/hospitality management graduate with a facility

services background.

Key Competencies:

• Leadership qualities, ability to work under pressure, fluency in English, pleasant personality.
• Good leadership and motivational skills
• Good customer service skills.
• Ability to work under pressure
• Maintains good professional relationship with the stake holders
• Pleasant personality
• Fluency in spoken and written English
• Fluency in Hindi. Marathi would be an advantage
• Ability to lead and motivate a team.

Job Summary:

To ensure a high standard of upkeep and maintenance with the keen eye on aesthetics and soft services in the head office. The ideal candidate should display the highest degree of professionalism while dealing with the high-end clients and the firms board of directors and executive committee members.

Key Responsibilities:

Key Accountabilities

• Smooth office operations
• Control absenteeism
• Timely follow ups with the internal and external stakeholders
• One point of contact for the premium office space
• Responsible for a team of around 20 comprising of butler, pantry boys and housekeeping.
• Responsible for the grooming, uniform standards, cleanliness, hygiene and overall attitude of the staff
• Daily inspection of premises for cleanliness and hygiene and take corrective actions as and when required
• On-time submission of monthly requisition of cleaning/disposable materials, uniform, stationery and cash.
• These requisitions should be done on prescribed formats
• Procure commodities (cash and credit purchase) and properly store them
• Responsible for training and replacement of the staff.

Brand & Relationships

• Paying attention to detail and excellent problem-solving skill
• Assign and monitor maintenance projects.
• Team Building
• Ambassador of the brand and stands by the brand values