Job Title: Hotel Property Manager
Location:
North Goa
Department:
Operations & Sales
Reporting To:
Regional Head / Director
Job Summary:
The Hotel Property Manager is responsible for overseeing the complete operations of the property, ensuring smooth day-to-day functioning, maximizing revenue, and delivering exceptional guest experiences. This role also includes driving sales, managing budgets, and leading the team to achieve business goals.
Key Responsibilities
1. Hotel Operations Management
- Oversee daily hotel operations including Front Office, Housekeeping, F&B, and Maintenance
- Ensure high standards of guest service and satisfaction
- Handle guest complaints and resolve issues promptly
- Maintain property cleanliness, safety, and compliance with company standards
- Monitor inventory, vendor management, and procurement
2. Sales & Revenue Management
- Drive room sales, corporate bookings, and long-term stays
- Develop and implement sales strategies to increase occupancy and revenue
- Manage OTA platforms (Booking.com, MakeMyTrip, etc.) and optimize listings
- Build and maintain relationships with corporate clients and travel agents
- Monitor pricing strategies based on market trends and competition
3. Financial Management
- Prepare and manage budgets, forecasts, and expense control
- Ensure proper billing, cash handling, and financial reporting
- Maximize profitability through cost control and revenue growth
4. Team Management
- Recruit, train, and supervise hotel staff
- Ensure proper scheduling and manpower planning
- Monitor employee performance and conduct regular evaluations
- Maintain a positive work environment and discipline
5. Compliance & Reporting
- Ensure adherence to company policies and legal regulations
- Maintain accurate reports on occupancy, revenue, and operations
- Coordinate with head office and other locations for smooth functioning
Key Requirements
- Bachelor’s degree in Hospitality Management or related field
- 3–6 years of experience in hotel operations and sales
- Strong leadership and team management skills
- Good knowledge of PMS systems and OTA platforms
- Excellent communication and problem-solving skills
- Ability to handle multiple properties (preferred)
Key Skills
- Operations Management
- Sales & Business Development
- Revenue Management
- Team Leadership
- Customer Service Excellence
- Mail Id - Hr@olivegurgaon.com
Job Types: Full-time, Permanent
Pay: ₹50,000.00 - ₹60,000.00 per month
Benefits
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person