Project Manager

Paytm; Dadri, New Delhi; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Paytm is seeking a hands-on Project Manager with 4–5 years’ experience in driving technical programs within engineering teams. The role demands strong SDLC knowledge, fluency with Jira/Confluence, and a track record of managing stakeholders across product and senior leadership.

You will lead day-to-day program operations, identify risks, unblock teams, and report productivity with minimal supervision. This is a fast-paced, ownership-driven role within a growing tech organization.

Qualifications

• 4–5 years of experience in project/program management for engineering teams.
• Hands-on with SDLC and Agile/Scrum, Kanban, or hybrid models.
• Experience managing stakeholders across product, technology and leadership.
• Proven ability to define and report productivity and delivery metrics.

Responsibilities

• Plan, manage, and drive execution of technical programs across the full SDLC.
• Own sprint planning, backlog grooming, release schedules, and cross-team dependency tracking.
• Configure and drive adoption of Jira, Confluence, and related Atlassian tools for tracking and docs.
• Partner with product managers, engineering leads, and leadership to align priorities and timelines.
• Lead executive updates and steering meetings; report on status and risks.
• Log and mitigate program risks; maintain risk registers and blockers.
• Manage day-to-day program operations with a proactive, self-driven approach.
• Maintain up-to-date program documentation, RAID logs, roadmaps, and status reports.
• Identify opportunities to streamline processes and improve delivery predictability.

Skills

Project management

SDLC

Stakeholder management

Risk management

Agile methodologies

Executive updates

Education

Bachelor's degree in Engineering/CS/Business

Tools

Jira

Confluence

Job description

We are looking for a hands‑on Project Manager with 4-5 years of experience driving technical programs within engineering teams. The ideal candidate has strong command of SDLC processes, is fluent with Atlassian tooling, and has a track record of managing stakeholders across product, engineering, and senior leadership. This role requires someone who can run day-to-day program management with an agentic, ownership-driven mindset — proactively identifying risks, unblocking teams, and reporting on productivity without needing constant direction.

Key Responsibilities

• SDLC & Program Delivery: Plan, manage, and drive execution of technical programs across the full SDLC — from requirements and design through development, testing, release, and post-launch support.
• Technical Program Management: Own sprint planning, backlog grooming support, release schedules, and cross-team dependency tracking for engineering programs.
• Atlassian Tooling: Configure, maintain, and drive adoption of Jira, Confluence, and related Atlassian tools for project tracking, workflows, dashboards, and documentation.
• Stakeholder Management: Partner closely with product managers, engineering leads, and senior leadership to align on priorities, timelines, trade-offs, and status; run steering/status meetings and executive updates.
• Productivity Reporting: Track, analyze, and report team and program productivity metrics (velocity, cycle time, throughput, sprint predictability) and translate them into actionable insights for leadership.
• Risk Management: Proactively identify, log, and mitigate program and delivery risks; maintain risk registers and drive timely resolution of blockers and issues.
• Agentic Program Ops: Independently manage day-to-day program operations — standups, follow-ups, documentation, and coordination — with an agentic, self-driven approach that minimizes hand-holding.
• Documentation & Reporting: Maintain clear, up-to-date program documentation, RAID logs, roadmaps, and status reports accessible to all stakeholders.
• Process Improvement: Identify opportunities to streamline SDLC processes, tooling, and reporting to improve team efficiency and delivery predictability.

Required Qualifications & Experience

• 4-5 years of experience in project/program management, with a significant portion managing technical programs for engineering teams.
• Strong working knowledge of SDLC methodologies (Agile/Scrum, Kanban, or hybrid models).
• Hands-on, day-to-day experience with Atlassian tools (Jira, Confluence), including dashboard and workflow configuration.
• Demonstrated experience managing stakeholders across product, technology, and senior leadership, including running executive-level updates.
• Proven ability to define, track, and report productivity and delivery metrics (velocity, burndown, cycle time, throughput).
• Solid grounding in risk identification, tracking, and mitigation for technical programs.
• Demonstrated ability to manage day-to-day program activities independently and proactively, with minimal supervision.
• Strong written and verbal communication skills; comfortable presenting to senior leadership.
• Bachelor's degree in Engineering, Computer Science, Business, or a related field.