Project Coordinator - Property Management

Brickwork India Pvt Ltd.; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Brickwork India Pvt Ltd. in Bengaluru (WFO) seeks a detail-oriented Project Coordinator to support day-to-day property management activities, agreement administration, invoicing, CRM maintenance, and customer communication.

The role requires strong coordination, documentation, and follow-up skills to ensure accurate records and smooth property operations. The position includes a night shift from 6:30 PM to 3:30 AM IST and night-shift pick/drop facilities may be available.

Qualifications

• 3-4 years of experience in project coordination or property management.
• UG/PG in Business Administration or equivalent.
• Detail-oriented with strong coordination and documentation skills.

Responsibilities

• Monitor CRM data quality and generate basic reports.
• Respond to customer inquiries via email and live chat.
• Provide updates on property listings, agreements, invoices and payments.
• Maintain and organize property-related agreements and supporting documents.
• Coordinate agreement reviews, execution, renewals and follow-ups.

Skills

HubSpot CRM

Excel

MS Office

Written & Verbal Communication

CRM experience

Attention to detail

Organization skills

Multitasking

Customer communication

Education

UG/PG in Business Administration

Tools

HubSpot CRM

Job description

Project Coordinator - Property Management

Job Title Project Coordinator - Property Management Job Location Bengaluru (WFO) Work Timings 6.30 PM to 3:30 AM IST Qualification Any UG/PG in Business Administration Experience 3-4 years Vacancies 2

Job Highlights:

We are looking for a detail-oriented and organized Project Coordinator to support day-to-day property management activities, agreement administration, invoicing, CRM maintenance, and customer communication. The role requires strong coordination, documentation, and follow-up skills to ensure accurate records and smooth property operations.

Pick/Drop Available for Night Shift

• Monitor CRM data quality and completeness and prepare basic reports as required.
• Respond to customer inquiries and service requests through email and live chat in a timely and professional manner.
• Provide customers with updates on property listings, agreements, invoices, payments, and related administrative matters.
• Monitor designated email inboxes and chat channels, categorize requests, and ensure timely responses and follow-ups.
• Draft professional customer communications, reminders, confirmations, and status updates while maintaining records of important correspond
• Prepare, maintain, and organize property-related agreements and supporting documentation.
• Coordinate agreement reviews, execution, renewals, and follow-ups, tracking expiry dates and pending actions.
• Maintain accurate property records, availability details, and supporting documentation in relevant systems.
• Create and update property listings, including descriptions, pricing, photographs, and availability across designated platforms.
• Verify listing accuracy and completeness and coordinate corrections wherever required.
• Prepare and issue invoices and generate payment receipts in accordance with approved procedures.
• Track invoices, payments, outstanding balances, and pending transactions, resolving billing discrepancies with relevant stakeholders.
• Create and update contacts, companies, deals, and other records in HubSpot CRM.
• Maintain accurate CRM data relating to customers, properties, agreements, invoices, communications, and follow-up activities.
• Coordinate with internal teams to resolve customer issues, follow up on pending requests, and coordinate complex matters until closure.

Competencies / Skills:

• Working knowledge of CRM platforms; experience with HubSpot is preferred.
• Good written and verbal communication skills.
• Proficiency in MS Office, particularly Excel, and email management tools.
• Strong attention to detail, organizational skills, and follow-up abilities.
• Ability to manage multiple tasks, maintain accurate records, and meet deadlines.
• Experience supporting international clients and working with defined service timelines with property management systems, real estate listing platforms, agreement documentation, invoice preparation, and receipt creation.