Project | Consultant

Serosoft Solutions Pvt Ltd; Indore District; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Learning & Growth opportunities

Competitive compensation

Group Health Insurance

5 Days a Week work schedule

Beautiful Office in Indore

Open Door Policy

Beautiful Office in Indore

Job summary

A leading educational technology firm in Indore is seeking a Project Consultant to manage ERP implementations for educational institutions. The successful candidate will ensure smooth client onboarding and system adoption through effective project execution and communication. With a minimum of 4 years' experience in ERP implementation, strong functional knowledge and customer-first mindset are essential. This role offers competitive pay, professional development support, and a healthy work-life balance in a vibrant work environment.

Qualifications

• Minimum 4+ years of experience in ERP implementation or project consulting.
• Experience in education technology or enterprise software is highly desirable.
• Strong communication and stakeholder management skills.

Responsibilities

• Conduct requirement-gathering workshops and stakeholder interviews.
• Lead ERP implementation projects including planning and execution.
• Configure ERP modules based on client-specific processes.
• Deliver functional training sessions for stakeholders.
• Collaborate with teams to troubleshoot issues and deploy solutions.
• Maintain project documentation including SoWs and UAT plans.
• Provide post-go-live support for client satisfaction.
• Handle client queries efficiently and provide guidance.

Skills

Business process mapping

MySQL

Communication skills

Analytical thinking

MS Excel

Problem solving

SQL/MySQL

Communication & presentation

Tools

MySQL

Job description

About the Role

We are looking for a Project Consultant who will be responsible for managing and delivering successful ERP implementations for educational institutions. The ideal candidate will have strong functional knowledge, excellent project execution capabilities, and a customer-first mindset to ensure smooth client onboarding and system adoption.

Key Responsibilities

• Conduct requirement-gathering workshops and stakeholder interviews to understand client needs and define functional specifications.
• Lead end-to-end ERP implementation projects—including planning, execution, monitoring, risk mitigation, and client communication.
• Configure ERP modules based on client-specific business processes, ensuring timely and high-quality delivery.
• Deliver engaging functional training sessions for stakeholders and end-users, both remotely and on-site.
• Collaborate with cross-functional teams to troubleshoot issues, provide resolutions, and ensure successful deployments.
• Maintain clear and consistent communication with clients and senior management regarding project progress, milestones, and risks.
• Create and maintain comprehensive project documentation, including Statements of Work (SoWs), User Acceptance Testing (UAT) plans, and change requests.
• Provide effective post-go-live support to ensure client satisfaction and solution adoption.
• Understand the difference between project-based and product-based delivery models; adapt approaches accordingly.
• Coordinate with the product team to align on client requirements and enhancements during and after implementation.
• Adhere to project timelines and schedules while ensuring all deliverables meet defined standards.
• Perform data mapping and validation activities to support system configuration and data migration.
• Conduct prototype development for client-specific use case scenarios.
• Efficiently handle and resolve client queries, offering functional guidance and practical workarounds when needed.
• Troubleshoot ERP issues during and post-implementation, ensuring minimal disruption to client operations.

Education & Experience

• Minimum 4 + years of experience in ERP implementation, project consulting, or client servicing roles.
• Experience in the education technology domain or enterprise software is highly desirable.

Skills

• Strong grasp of business processes with the ability to map them effectively to ERP functionalities.
• Familiarity with MySQL or similar relational databases is a plus.
• Excellent communication, presentation, and stakeholder management skills
• Strong analytical thinking and problem-solving abilities
• Proficient in MS Excel and project documentation tools

What We Offer?

• Learning & Growth: We support your professional development at every step.
• Cutting-Edge Technologies: Engage in pioneering and innovative projects.
• Global Opportunities: Expand your horizons & work on international assignments.
• Exciting Events & Outings: Enjoy vibrant celebrations and team activities.
• Best of Breed Compensation: Competitive pay that rewards your skills & contributions.
• 5 Days a Week: Embrace a healthy work-life balance.
• Group Health Insurance: Your health and well-being are our priority.
• Open Door Policy: Your ideas and feedback are always welcome.
• Beautiful Office in Indore: Work in India’s cleanest city, right in the heart of it!