Program Manager – Business Operations

DealHub Ltd; Hyderabad; On-site; INR 700,000 - 1,400,000; Full time

Job summary

DealHub Ltd is seeking a Program / Project Manager – Business Operations to coordinate across multiple business units and teams in a fast-paced environment in Hyderabad. The role requires aligning priorities with leadership, tracking deadlines, and ensuring completion of action items with clear, professional communications.

You will monitor day-to-day operations, identify bottlenecks, and drive process improvements while supporting senior leadership with execution and follow-up tasks.

Qualifications

• Experience: 3–6 years in project management, business operations, program management, or similar cross-functional coordination role.
• Experience in corporate/business environments such as startups, IT, consulting, services, D2C, or agencies.
• Excellent written and spoken English communication skills.

Responsibilities

• Act as the primary point of contact and coordinator across multiple business units and teams.
• Work closely with business leaders to align priorities, track deadlines, and manage expectations.
• Follow up with teams to ensure leadership action items are completed on time.
• Monitor day-to-day business operations and ensure teams follow established SOPs.
• Identify operational bottlenecks and recommend practical process improvements.
• Coordinate with team members across departments in a dotted-line capacity.
• Track timelines and progress across ongoing business initiatives.
• Identify delayed or blocked tasks and coordinate with relevant teams to resolve them.
• Understand different business requirements and prepare clear, professional emails and updates.
• Prepare concise, leadership-ready summaries from complex cross-functional updates.
• Support senior leadership with coordination, execution, and follow-up activities.
• Take ownership of new and unexpected responsibilities as the business grows.

Skills

Business Operations

Project Management

Program Management

Cross-functional Coordination

Team Coordination

Process Improvement

Task Management

Deadline Management

Problem Solving

Leadership Communication

Business Reporting

Email Communication

MS Office

Google Workspace

Google Docs

Google Sheets

Google Slides / Presentations

Professional Communication

Confidentiality & Discretion

Job description

Job Role: Program / Project Manager – Business Operations

Job Description

• Act as the primary point of contact and coordinator across multiple business units and teams.
• Work closely with business leaders to align priorities, track deadlines, and manage expectations.
• Follow up with teams to ensure leadership action items are completed on time.
• Monitor day-to-day business operations and ensure teams follow established SOPs.
• Identify operational bottlenecks and recommend practical process improvements.
• Coordinate with team members across departments in a dotted-line capacity.
• Track timelines and progress across ongoing business initiatives.
• Identify delayed or blocked tasks and coordinate with relevant teams to resolve them.
• Understand different business requirements and prepare clear, professional emails and updates.
• Prepare concise, leadership-ready summaries from complex cross-functional updates.
• Support senior leadership with coordination, execution, and follow-up activities.
• Take ownership of new and unexpected responsibilities as the business grows.

Key Responsibilities

• Business Operations Coordination
• Program & Project Management
• Cross-functional Team Coordination
• Leadership Coordination
• Task & Deadline Tracking
• SOP Monitoring
• Process Improvement
• Operational Bottleneck Resolution
• Project Follow-up & Execution
• Business Reporting
• Email & Communication Management
• Leadership Updates & Summaries

Required Qualifications & Experience

• Experience: 3–6 years in project management, business operations, program management, or a similar cross-functional coordination role.
• Experience in a corporate/business environment such as startups, IT, consulting, services, D2C, or agencies.
• Construction, interiors, or site-based project management experience is not preferred for this role.
• Excellent written and spoken English communication skills.
• Strong ability to communicate with both peers and senior leadership.
• Proven ability to follow up firmly but professionally with cross-functional teams.
• High attention to detail and a strong execution-oriented approach.
• Ability to manage multiple tasks and priorities simultaneously.
• Strong problem-solving and decision-making abilities.
• Ability to adapt quickly to changing business priorities.

Required Skills

• Business Operations
• Project Management
• Program Management
• Cross-functional Coordination
• Team Coordination
• Process Improvement
• Task Management
• Deadline Management
• Problem Solving
• Leadership Communication
• Business Reporting
• Email Communication
• MS Office
• Google Workspace
• Google Docs
• Google Sheets
• Google Slides / Presentations
Professional Communication
• Confidentiality & Discretion

Candidate Profile

• Proactive, organized, and execution-focused.
• Strong relationship-building and follow-up skills.
• Comfortable coordinating with people who do not directly report to them.
• Able to handle multiple business priorities simultaneously.
• Strong attention to detail and accountability.
• Comfortable handling confidential business information professionally.
• Willing to take ownership of new responsibilities as the organization scales.