Program Manager – Business Operations

JobTrade; Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Job summary

JobTrade in Hyderabad is seeking a Program / Project Manager for Business Operations to act as the primary liaison across units, coordinating priorities and tracking deadlines to ensure timely delivery.

You will work with business leaders to monitor SOPs, drive practical process improvements, manage cross-functional tasks, and provide concise leadership updates and reports. Excellent written and spoken English and a strong execution focus are essential.

Qualifications

• 3–6 years in project management, business operations, program management, or a similar cross-functional coordination role.
• Experience in a corporate/business environment such as startups, IT, consulting, services, D2C, or agencies.
• Excellent written and spoken English communication skills.
• Strong ability to communicate with both peers and senior leadership.
• Proven ability to follow up firmly but professionally with cross-functional teams.
• High attention to detail and a strong execution-oriented approach.
• Ability to manage multiple tasks and priorities simultaneously.
• Strong problem-solving and decision-making abilities.
• Ability to adapt quickly to changing business priorities.

Responsibilities

• Act as the primary point of contact and coordinator across multiple business units and teams.
• Work closely with business leaders to align priorities, track deadlines, and manage expectations.
• Follow up with teams to ensure leadership action items are completed on time.
• Monitor day-to-day business operations and ensure teams follow established SOPs.
• Identify operational bottlenecks and recommend practical process improvements.
• Coordinate with team members across departments in a dotted-line capacity.
• Track timelines and progress across ongoing business initiatives.
• Identify delayed or blocked tasks and coordinate with relevant teams to resolve them.
• Understand different business requirements and prepare clear, professional emails and updates.
• Prepare concise, leadership-ready summaries from complex cross-functional updates.
• Support senior leadership with coordination, execution, and follow-up activities.
• Take ownership of new and unexpected responsibilities as the business grows.

Skills

Business Operations

Project Management

Program Management

Cross-functional Coordination

Team Coordination

Process Improvement

Task Management

Deadline Management

Problem Solving

Leadership Communication

Business Reporting

Email Communication

MS Office

Google Workspace

Google Docs

Google Sheets

Google Slides / Presentations

Professional Communication

Confidentiality & Discretion

Tools

MS Office

Google Workspace

Google Docs

Google Sheets

Google Slides / Presentations

Job description

Job Role: Program / Project Manager – Business Operations

Job Description

• Act as the primary point of contact and coordinator across multiple business units and teams.
• Work closely with business leaders to align priorities, track deadlines, and manage expectations.
• Follow up with teams to ensure leadership action items are completed on time.
• Monitor day-to-day business operations and ensure teams follow established SOPs.
• Identify operational bottlenecks and recommend practical process improvements.
• Coordinate with team members across departments in a dotted-line capacity.
• Track timelines and progress across ongoing business initiatives.
• Identify delayed or blocked tasks and coordinate with relevant teams to resolve them.
• Understand different business requirements and prepare clear, professional emails and updates.
• Prepare concise, leadership-ready summaries from complex cross-functional updates.
• Support senior leadership with coordination, execution, and follow-up activities.
• Take ownership of new and unexpected responsibilities as the business grows.

Key Responsibilities

• Business Operations Coordination
• Program & Project Management
• Cross-functional Team Coordination
• Leadership Coordination
• Task & Deadline Tracking
• SOP Monitoring
• Process Improvement
• Operational Bottleneck Resolution
• Project Follow-up & Execution
• Business Reporting
• Email & Communication Management
• Leadership Updates & Summaries

Required Qualifications & Experience

• Experience: 3–6 years in project management, business operations, program management, or a similar cross-functional coordination role.
• Experience in a corporate/business environment such as startups, IT, consulting, services, D2C, or agencies.
• Construction, interiors, or site-based project management experience is not preferred for this role.
• Excellent written and spoken English communication skills.
• Strong ability to communicate with both peers and senior leadership.
• Proven ability to follow up firmly but professionally with cross-functional teams.
• High attention to detail and a strong execution-oriented approach.
• Ability to manage multiple tasks and priorities simultaneously.
• Strong problem-solving and decision-making abilities.
• Ability to adapt quickly to changing business priorities.

Required Skills

• Business Operations
• Project Management
• Program Management
• Cross-functional Coordination
• Team Coordination
• Process Improvement
• Task Management
• Deadline Management
• Problem Solving
• Leadership Communication
• Business Reporting
• Email Communication
• MS Office
• Google Workspace
• Google Docs
• Google Sheets
• Google Slides / Presentations
• Professional Communication
• Confidentiality & Discretion

Candidate Profile

• Proactive, organized, and execution-focused.
• Strong relationship-building and follow-up skills.
• Comfortable coordinating with people who do not directly report to them.
• Able to handle multiple business priorities simultaneously.
• Strong attention to detail and accountability.
• Comfortable handling confidential business information professionally.
• Willing to take ownership of new responsibilities as the organization scales.