Program Manager Business Operations

Dollfine Business Services; Hyderabad; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Dollfine Business Services is seeking a Program/Project Manager - Business Operations to drive day-to-day execution across our business teams. You will connect senior leadership with multiple departments, ensure priorities are clear, and keep action items on track.

This role blends operations management with internal project driving and requires a proactive, detail-focused mindset. Responsibilities include coordinating across business units, tracking deadlines, improving processes, and writing

Qualifications

• 36 years of experience in project management and cross-functional coordination.
• Excellent written and spoken English.
• Proficient with MS Office and Google Workspace.

Responsibilities

• Act as the main point of contact and coordinator across multiple business units and teams.
• Partner with business leaders to align on priorities, track deadlines, and manage expectations.
• Follow up with teams to ensure action items from leadership meetings are completed.
• Help oversee daily operations and ensure teams follow established SOPs.
• Identify day-to-day operational bottlenecks and suggest process improvements.
• Monitor team members across departments in a dotted-line coordination capacity.
• Track timelines across initiatives and unblock delayed tasks.
• Write clear, professional emails and updates for varied audiences.
• Distill complex updates into leadership-ready summaries.
• Take on new responsibilities as the business scales.

Skills

Cross-functional coordination

Stakeholder management

Written communication

Attention to detail

Problem solving

Tools

MS Office

Google Workspace

Job description

Role Overview: We're looking for a sharp, proactive, and highly organized Program/ Project Manager - Business Operations to drive day-to-day execution across our business teams. You'll act as the connective tissue between senior leadership and various departments making sure priorities are clear, action items don't fall through the cracks, and teams stay aligned and moving. This is a coordination and execution role, not a technical or site-based project management role. Think of it as part operations manager, part chief-of-staff, part internal project driver

Key Responsibilities

• Act as the main point of contact and coordinator across multiple business units and teams.
• Partner closely with business leaders to align on priorities, track deadlines, and manage expectations.
• Follow up with teams to ensure action items from leadership meetings are actually completed not just logged.
• Help oversee daily operations and ensure teams are following established SOPs.
• Identify day-to-day operational bottlenecks and suggest practical process improvements.
• Monitor team members across departments in a dotted-line coordination capacity.
• Track timelines across ongoing initiatives and step in to unblock delayed or stuck tasks.
• Quickly understand different business contexts and write clear, professional emails and updates for varied audiences.
• Distill complex, cross-team updates into concise, leadership-ready summaries.
• Take on new and unexpected responsibilities as the business scales.

Key Requirements

• Experience: 36 years in project management, business operations, program management, or a similar cross-functional coordination role in a corporate/business setting (startups, IT, consulting, services, D2C, agencies, etc.). Construction, interiors, or site-based PM experience is not a match for this role.
• Communication: Excellent written and spoken English, with the ability to shift tone naturally between peer-level messages and senior leadership updates.
• Relationship Building: Skilled at following up firmly but diplomatically even with people who don't report to you.
• Work Ethic: High attention to detail and a genuine "get it done" mindset. Nothing slips through the cracks on your watch.
• Problem-Solving: Comfortable juggling multiple threads at once and adapting quickly as priorities shift.
• Tools: Proficient with MS Office / Google Workspace (Docs, Sheets, Slides/Presentations, Email).
• Discretion: Trusted to handle confidential business information with complete professionalism. .