Program Manager

Akamai Technologies, Inc.; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Akamai Technologies, Inc. in Bengaluru invites applications for the role of Program Manager, Global Business Operations.

You will join our Global Strategy and Operations team and partner with regional leaders to shape how our region operates, grows, and sustains a thriving culture. The role emphasizes governance, data analysis, and cross-functional collaboration to drive organizational excellence across divisions.

Qualifications

• Master’s degree in Development Studies or a related field (advanced degree preferred).
• 2–4 years of experience in program management with a track record of driving strategic initiatives and delivering measurable social impact.
• Excellent interpersonal, verbal, written communication, and stakeholder management skills across diverse internal and external stakeholders.
• Strategic thinker with the ability to translate vision into action, manage multiple priorities, and drive cross-functional collaboration.

Responsibilities

• Lead the planning of regional business reviews and coordinate the Regional Operating Committee by setting agendas and tailoring content for executive messaging.
• Support the Regional Managing Director and cross-functional leaders to stay aligned with the region’s top priorities.
• Demonstrate initiative, learn from senior team members, and refine team workflows as a reliable team player.
• Lead the evolution of Centers of Excellence (COEs) and implement a governance model to enable future growth.
• Partner with Site Leaders to capture and analyze data on site events globally.

Skills

Interpersonal skills

Verbal communication

Written communication

Stakeholder management

Strategic thinking

Cross-functional collaboration

Education

Master’s degree in Development Studies

Job description

Job Description

Program Manager, Global Business Operations

About The Role

Join our Global Strategy and Operations team! This newly created role sits at the intersection of three critical pillars: Global Business Operations, Global Site Governance, and COE Evolution. You will partner with Regional Managing Directors, Global Site Leaders, and functional heads to shape how our region operates, grows, and sustains a thriving culture. You won't just track progress—you will drive it, ensuring consistency, collaboration, and operational excellence across divisions, geographies, and functions.

What You Will Do

Lead the planning of regional business reviews and coordinate the Regional Operating Committee (OC) by setting agendas, prioritizing strategic topics, and tailoring content for executive messaging.

Support the Regional Managing Director (MD) and cross-functional leaders, helping them stay aligned, focused, and organized around the region's top priorities.

Bringing strong initiative, learning from senior team members, and working as a supportive, reliable team player to refine team workflows.

Lead the evolution of existing Centers of Excellence (COEs), developing and operationalizing a program governance model that optimizes current structures and enables future growth.

Partner with Site Leaders and governance teams to capture and analyze data on site events globally.

Do What You Love

To be successful in this role you will:

• Master’s degree in Development Studies, or a related field (advanced degree preferred).
• Minimum of 2-4 years of experience in program management, with a proven track record of driving strategic initiatives and delivering measurable social impact.
• Excellent interpersonal, verbal, written communication, and stakeholder management skills, with the ability to build and nurture relationships across diverse internal and external stakeholders.
• Strategic thinker with the ability to translate vision into action, manage multiple priorities, and drive cross-functional collaboration