Production Support Engineer ( 5Years)

Cloudxtreme; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Cloudxtreme in Hyderabad, India is seeking a production monitoring specialist to ensure stable cloud operations across shifts. You will leverage Linux, shell commands and Python scripting to monitor applications and batch jobs, investigate incidents, and coordinate recoveries as needed.

Proficiency with Splunk dashboards, SLIs/SLOs and blue-green or canary deployment practices will support reliable releases and proactive problem management in a dynamic, 24/7 environment.

Qualifications

• Experience monitoring applications and batch processes in production.
• Hands-on with monitoring, incident handling and problem resolution.
• Familiarity with cloud operations, Linux, Python scripting.

Skills

App Monitoring

Automation

Issue Handling

Splunk Queries

APM Tools

Blue-Green Deployments

Cloud Operations

Linux & Shell

Python Scripting

SLI/SLO Concepts

Tools

Splunk

Job description

Role & responsibilities

Shift Timings

• Shift 1: 6:30 AM 3:30 PM
• Shift 2: 2:00 PM - 11:00 PM
• Shift 3: 9:30 PM - 6:30 AM

(Shift timings may vary based on customer requirements.)

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Key Skills Required:

Application & Batch Monitoring

Automation skills

Production Issue Handling / Failures

Splunk Queries & Dashboards

APM Tools

Production Deployments (Blue-Green & Canary)

Cloud Operations

Linux & Shell Commands

Python Scripting

Understanding of SLI / SLO concepts