Product Specialist (Trainer)

Serosoft Solutions; Indore District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Learning Growth

Cutting-Edge Technologies

Global Opportunities

Exciting Events Outings

Best of Breed Compensation

5 Days a Week

Group Health Insurance

Open-Door Policy

Beautiful Office in Indore

Job summary

Serosoft Solutions in Indore seeks a dynamic Product Specialist (Trainer) to own the end-to-end training lifecycle for new hires, ensuring rapid ramp-up and alignment with our product delivery standards.

You will regularly update training materials, produce engaging videos, and design assessments to measure learning outcomes, while collaborating with engineering, product, and LD stakeholders. This role offers a fast-paced environment in a product-based tech company with opportunities for growth.

Qualifications

• Bachelor or Master degree in Human Resources, Business Administration, Computer Science, Communications, or a related field.
• 2 to 5 years of proven experience as a Trainer, Technical Trainer, or LD Specialist.
• Experience within a product-based technology company or SaaS environment is preferred.

Responsibilities

• Lead New Hire Onboarding training programs for incoming hires, ensuring seamless integration into our product ecosystem and culture.
• Regularly update training manuals, guides, slide decks, and documentation to match product updates and business processes.
• Design, record, and edit engaging self-paced training videos for our LMS to support asynchronous learning.
• Design, execute, and evaluate post-training quizzes, tests, and surveys to measure learning retention and progress.
• Collaborate with Assistant Manager - LD, engineering leads, and product managers to align training with roadmaps.

Skills

Video editing

LMS platforms

Technical concepts

Public speaking

Content development

Assessments

Collaboration

Adult learning

Education

Bachelor/Master in HR

Job description

We are seeking a dynamic and tech-savvy Product Specialist (Trainer) to join our Learning Development team in a fast-paced product-based environment. In this role, you will be instrumental in onboarding new engineering, product, and operational talent, ensuring they ramp up efficiently and align with our engineering and product delivery standards.

You will own the end-to-end training lifecycle for new hires, continuously update learning materials to match our evolving product features, produce high-quality training videos, and manage rigorous knowledge assessments. If you have a passion for technology, adult learning, and building scalable learning content, this is the right place for you.

Key Responsibilities

• New Hire Onboarding Training: Lead comprehensive onboarding and technical/functional training programs for all incoming new hires, ensuring a seamless transition into our product ecosystem and company culture.
• Content Curriculum Maintenance: Regularly update and refine training manuals, guides, slide decks, and documentation to keep pace with continuous product updates, deployments, and shifting business processes.
• Training Video Creation: Design, record, and edit engaging self-paced training videos, tutorials, and screencasts for our internal Learning Management System (LMS) to support asynchronous and remote learning.
• Assessments Evaluation: Design, execute, and evaluate post-training quizzes, coding/practical tests, and feedback surveys to measure learning retention, track new hire progression, and identify areas for improvement.
• Stakeholder Team Collaboration: Work closely with the Assistant Manager - LD, engineering leads, and product managers to understand capability gaps and align training modules with product roadmaps.

Education Experience

• Bachelor s or Master s degree in Human Resources, Business Administration, Computer Science, Communications, or a related field.
• 2 to 5 years of proven experience as a Trainer, Technical Trainer, or LD Specialist.
• Experience within a product-based technology company or SaaS environment is preferred.

Skills Competencies

• Proficiency in video creation and editing tools.
• Familiarity with LMS platforms and digital assessment tools.
• Strong understanding of technical concepts and the ability to simplify complex product features for diverse audiences.
• Strong public speaking and presentation skills.
• Ability to develop and maintain training content, curriculum, manuals, guides, slide decks, and documentation.
• Ability to design and evaluate quizzes, coding/practical tests, and feedback surveys.
• Strong cross-functional collaboration skills with the ability to work effectively with engineering, product, and LD stakeholders.
• Understanding of adult learning principles and digital learning practices.

Personal Attributes

• Dynamic, tech-savvy, and passionate about technology, learning, and employee development.
• Strong attention to detail and commitment to quality and accuracy.
• Self-motivated, proactive, and adaptable in a fast-paced and evolving product environment.
• Creative and innovative in developing engaging and scalable learning content.
• Strong interpersonal and communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Strong focus on learning effectiveness, knowledge retention, and successful new-hire ramp-up.

What We Offer

At Serosoft, we believe in fostering a culture of innovation, collaboration,
and excellence. Discover what makes Serosoft the perfect place to thrive:

• Learning Growth: We support your professional development at every step.
• Cutting-Edge Technologies: Engage in pioneering and innovative projects.
• Global Opportunities: Expand your horizons and work on international assignments.
• Exciting Events Outings: Enjoy vibrant celebrations and team activities.
• Best of Breed Compensation: Competitive pay that rewards your skills contributions.
• 5 Days a Week: Embrace a healthy work-life balance.
• Group Health Insurance: Your health and well-being are our priority.
• Open-Door Policy: Your ideas and feedback are always welcome.
• Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it!

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.