QA Engineer [Functional] — Manual, with Automation & AI as growth areas

Serosoft Solutions Pvt Ltd; Indore District; On-site; INR 700,000 - 1,100,000; Full time

Benefits offered by this job

Learning & Growth

Cutting-Edge Technology

Global Exposure

Vibrant Culture

Best-of-Breed Compensation

5-Day Work Week

Group Health Insurance

Open-Door Policy

Beautiful Office in Indore

Job summary

Serosoft — India's leading Educational ERP software company, a Deloitte Fast 50 company and ET Growth Champion — is looking for a strong Functional QA Engineer to safeguard the quality and reliability of our product, Academia.

This is a core testing role: we're looking for someone who does manual and functional testing rigorously, understands the business behind the software, and is eager to grow into automation, performance, security, and AI-assisted testing over time.

Qualifications

• 3+ years in QA / software testing with depth in manual and functional testing of web applications.
• Ability to design test cases, test scenarios, and test plans from requirements, and to run regression, sanity, smoke, and integration cycles.
• Strong requirement analysis and the discipline to map requirements to test coverage.
• Hands-on test data creation and test environment management.
• Working SQL / database knowledge to validate data and back-end behaviour.
• Comfortable testing REST APIs with Postman.
• Strong defect tracking and root-cause discipline using Jira.
• Solid QA processes in Agile/Scrum environments.
• Willingness to learn a complex product and its underlying business processes.
• Strong analytical, communication, and problem-solving skills with an end-user mindset.
• Comfortable collaborating with remote/distributed teams.

Responsibilities

• Translate business requirements into clear test scenarios, cases, and plans with traceability.
• Perform functional, smoke, sanity, integration, and regression tests across web modules.
• Apply risk-based testing to prioritise coverage where it matters most.
• Create and manage test data, and set up/maintain test environments for reliable testing.
• Validate backend data using SQL queries.
• Test REST APIs using Postman for end-to-end coverage.
• Own defect lifecycle in Jira — isolate, reproduce, log with steps, and verify fixes.
• Act as a quality gatekeeper before releases with evidence-backed readiness.
• Collaborate in Agile/Scrum ceremonies and plan targeted sprint test plans.
• Learn the product domain deeply and understand higher-education ERP.
• Contribute ideas to improve testing and design for testability.

Skills

Manual testing

Functional testing

Test case design

Regression testing

SQL queries

REST APIs

Jira defect tracking

Agile/Scrum

End-user mindset

Remote collaboration

Education

Bachelor's degree in CS/IT

ISTQB certification (Adv.)

Tools

Postman

Jira

Job description

About the Role

Serosoft — India's leading Educational ERP software company, a Deloitte Fast 50 company and ET Growth Champion — is looking for a strong Functional QA Engineer to safeguard the quality and reliability of our product, Academia. This is a core testing role: we're looking for someone who does manual and functional testing rigorously, understands the business behind the software, and is eager to grow into automation, performance, security, and AI-assisted testing over time.

You’ll work closely with product, engineering, and business teams across a platform used by 400+ institutions and over a million learners in 30+ countries — so attention to detail and an end-user mindset matter here.

What You’ll Do

• Understand business requirements and translate them into clear, well-structured test scenarios, test cases, and test plans with strong requirement-to-coverage traceability.
• Perform thorough functional, smoke, sanity, integration, and regression testing across web-based product modules.
• Apply risk-based testing to prioritise coverage where it matters most.
• Create and manage test data, and set up/maintain test environments for reliable, repeatable testing.
• Validate application behaviour and data at the back end using SQL / database queries.
• Test REST APIs using Postman as part of end-to-end functional coverage.
• Own the defect lifecycle in Jira — isolate, replicate, log with clear reproduction steps, participate in triage with developers, and verify fixes.
• Act as a quality gatekeeper before releases, giving a clear, evidence-backed view of release readiness.
• Collaborate in Agile/Scrum ceremonies (sprint reviews, planning) and build targeted test plans per sprint.
• Invest in learning the product domain and business processes deeply — higher-education ERP is functionally rich, and strong domain understanding is what separates good QA here from average QA.
• Contribute ideas to improve testing and quality processes, and to design features with testability in mind.

Must-Have Skills & Experience

• 3+ years in QA / software testing, with real depth in manual and functional testing of web applications.
• Proven ability to design test cases, test scenarios, and test plans from requirements, and to run regression, sanity, smoke, and integration cycles.
• Solid requirement analysis and the discipline to map requirements to test coverage.
• Hands-on test data creation and test environment management.
• Working SQL / database knowledge to validate data and back-end behaviour.
• Comfortable testing REST APIs with Postman.
• Strong defect tracking and root-cause discipline using Jira.
• Solid grounding in QA processes in Agile/Scrum environments.
• Genuine willingness and aptitude to learn a new, complex product and its underlying business processes.
• Strong analytical, communication, and problem-solving skills, with an end-user mindset.
• Comfortable collaborating with remote / distributed teams.

Good to Have (Advantageous, Not Required)

Any of the following will strengthen your application and open faster growth paths in the team:

• Test automation exposure with frameworks like Selenium, Katalon, Playwright, or similar.
• Performance / load testing exposure (e.g., JMeter).
• Security testing awareness (OWASP concepts, basic VAPT familiarity).
• AI-assisted QA exposure — AI-based test case generation, defect analysis, or AI-powered testing tools. Serosoft is actively investing in AI across the SDLC, so curiosity here is genuinely valued.
• BDD and the ability to write scenarios in Gherkin/Cucumber.
• ISTQB or similar QA certification.
• Prior exposure to ERP, SaaS, or EdTech products.

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Professional QA certifications such as ISTQB are an added advantage.

What We Offer

At Serosoft, we foster a culture of innovation, collaboration, and excellence:

• Learning & Growth — support for your professional development at every step, including a clear path from functional QA into automation, performance, and AI-assisted testing.
• Cutting-Edge Technology — work on AI-forward, pioneering engineering initiatives.
• Global Exposure — contribute to international assignments across 30+ countries.
• Vibrant Culture — regular celebrations, events, and team outings.
• Best-of-Breed Compensation — competitive pay that rewards your skills and contribution.
• 5-Day Work Week — a healthy work-life balance.
• Group Health Insurance — because your well-being matters.
• Open-Door Policy — your ideas and feedback are always welcome.
• Beautiful Office in Indore — work in the heart of India's cleanest city.

Join our team and help shape the future of global education.