Product Manager Transit NCMC

National Payments Corporation of India (NPCI); Mumbai; On-site; INR 900,000 - 1,400,000; Full time

Job summary

National Payments Corporation of India (NPCI) in Mumbai seeks a Product Manager Transit to own the roadmap for transit payment solutions, including RuPay On-The-Go. You will identify market opportunities, define enhancements, and drive end-to-end lifecycle from concept to launch and adoption.

You will collaborate with transit operators, banks, AFC providers, certification teams, and ecosystem partners to enable rollout and growth while monitoring performance and customer feedback.

Qualifications

• Experience in product management for payments, mobility or transit domains.
• Ability to define roadmaps and drive end-to-end lifecycle.
• Strong market research, stakeholder alignment, and business case skills.

Responsibilities

• Own and drive the product roadmap for Transit payment solutions including RuPay On-The-Go.
• Define enhancements by identifying market opportunities and customer needs.
• Lead end-to-end lifecycle from concept to launch and adoption.
• Collaborate with transit operators, banks, AFC providers, and tech partners.
• Coordinate with certification, operations, risk, and business teams for rollout.
• Monitor product performance, growth and customer feedback for improvements.

Skills

Product Management

Lifecycle Management

Digital Payments

UPI Ecosystem

Transit Payments

Stakeholder Management

Ecosystem Partnerships

Business Analysis

Commercial Acumen

Project Management

Data Analytics

Communication Skills

Education

BE / B.Tech

Job description

Role & responsibilities

Role: Product Manager Transit

Location: Mumbai

Experience: 5 to 8 Years of experience in Product Management, Payments, FinTech, Mobility, Transit, or Consulting

Qualification: BE / B.Tech

Role Contour

• Own and drive the product roadmap for Transit payment solutions, including RuPay On-The-Go and related mobility payment products.
• Identify market opportunities, customer needs, and industry trends to define product enhancements and new solutions.
• Drive end-to-end product lifecycle management, from conceptualization and business case creation to launch and adoption.
• Collaborate with transit operators, banks, system integrators, AFC providers, and technology partners to expand product acceptance and usage.
• Ensure successful execution of product initiatives by coordinating with technology, certification, operations, risk, and business teams.
• Monitor product performance, business growth, and customer feedback to drive continuous improvements.

Key Accountabilities

• Develop and manage the Transit product roadmap aligned with business objectives and market requirements.
• Drive feature development, product enhancements, and innovation initiatives for Transit payment products.
• Work closely with banks, terminal vendors, AFC providers, card manufacturers, and payment ecosystem partners to enable product rollouts.
• Engage with certification, technology, and operations teams to ensure timely implementation and deployment of product features.
• Collaborate with transit operators to understand business challenges and provide appropriate payment and ticketing solutions.
• Identify and develop new use cases to enhance customer adoption and transaction volumes.
• Conduct market research and competitive benchmarking to identify product improvement opportunities.
• Prepare business cases, pricing models, and product propositions to support commercial growth.
• Track key product metrics, performance indicators, customer adoption, and revenue outcomes.
• Drive stakeholder engagement across internal and external ecosystems to ensure successful product delivery.
• Support business development teams in customer presentations, RFP responses, and solution discussions.
• Ensure compliance with regulatory, scheme, and operational requirements relevant to Transit products.

Skills & Competencies

• 1.Product Management and Product Lifecycle Management
• 2.Strong understanding of Digital Payments, Cards, and UPI Ecosystem
• 3.Knowledge of Transit Payments, AFC Systems, NCMC, and Mobility Solutions
• 4.Product Design, Innovation, and Solution Development
• 5.Stakeholder and Ecosystem Management
• 6.Business Analysis and Commercial Acumen
• 7.Program and Project Management
• 8.Data Analytics and Decision-Making Skills
• 9.Problem Solving and Critical Thinking
• 10.Effective Communication and Presentation Skills
• 11.Customer-Centric Approach
• 12.Cross-Functional Collaboration and Influencing Skills

Preferred Experience

• Experience in Payments, Cards, Transit, Mobility, FinTech, or Digital Commerce domains.
• Exposure to NCMC, Open Loop Transit Payments, EMV/RuPay Card Ecosystem, AFC Systems, or Public Transport Solutions.
• Experience in managing products involving multiple external stakeholders and technology integrations.
• Familiarity with certification processes, partner onboarding, and ecosystem enablement.